Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adalena Wiley

Summary

Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Teller

West Virginia Central Federal Credit Union
2025.07 - Current
  • Processed member transactions accurately and efficiently, enhancing member satisfaction.
  • Assisted members with account inquiries and provided options available to them.
  • Maintained cash drawer integrity through meticulous balancing and reconciliation practices.
  • Learned and followed regulations and specific procedures for different tasks.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.

Server

Texas Roadhouse
2024.11 - 2025.08
  • Welcomed guests at the entrance
  • Taking orders
  • Upselling menu items
  • Communicating with guests
  • Prebussing tables, keeping stations clean and stocked, ensuring a clean environment
  • Ensuring guests have a wonderful experience.

Sales Representative

Parkersburg Honda
2025.05 - 2025.06
  • Assisting customers in finding a vehicle to match their preferences
  • Building relationships with customers
  • Following up with them to ensure satisfaction
  • Making phone calls, and presenting numbers.

Pharmacy Customer Service Associate

Walgreens
2024.01 - 2025.01
  • Ensure great customer service
  • Typing and filling prescriptions. Data entry for patient information
  • Comply with HIPAA regulations and confidentiality laws
  • Detail oriented to spelling, dosage and dispensing medications.

Hostess/Server

Wings Etc. Grill & Pub
2023.04 - 2024.02
  • Provided high quality customer service
  • Demonstrated time management in order to provide fast service to multiple parties
  • Ensured guests felt important and welcome
  • Memorized menus and specials to answer any questions.

Sales Associate

Ohio River Outdoors LLC
2022.03 - 2023.04
  • Provided quality customer service
  • Answered questions in store and over the phone
  • Stocked the floor
  • Maintained a clean environment
  • Responsible for Keeping up section I was placed in
  • Received received a pay increase and praise for my strong work ethic.

Education

High school diploma -

Williamstown High School
Williamstown, WV
05.2023

Skills

  • Cash handling
  • Customer service
  • Sales
  • Sales experience
  • Retail sales
  • Data entry
  • Microsoft Office
  • Organizational skills
  • Communication skills
  • Strong work ethic
  • Banking operations

Certification

  • CPR Certification
  • AED Certification

Timeline

Teller

West Virginia Central Federal Credit Union
2025.07 - Current

Sales Representative

Parkersburg Honda
2025.05 - 2025.06

Server

Texas Roadhouse
2024.11 - 2025.08

Pharmacy Customer Service Associate

Walgreens
2024.01 - 2025.01

Hostess/Server

Wings Etc. Grill & Pub
2023.04 - 2024.02

Sales Associate

Ohio River Outdoors LLC
2022.03 - 2023.04

High school diploma -

Williamstown High School