Tayah Woods
Quest Diagnostics
North Las Vegas,NV
1
Certification
13
years of professional experience
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Cultural Assistant
8 Months- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assist in planning, setting up, and managing cultural festivals, gallery exhibitions, workshops, and community events
- Answering inquiries, giving tours, and communicating with artist performers, and vendors.
- Handled cash transactions and maintained sales and payments records accurately.
P.S.R II
4 Years 8 Months- Perform venipuncture, and skin punctures to obtain blood sample for laboratory testing, organize patient specimens for testing, and collect urine drug test specimens
- Handle urine analysis, blood testing and centrifuging autoclaving tasks, and perform laboratory computer operations
- Provide excellent patient care
- Assist supervisor at varies locations when needed for coverage.
P.S.R III Site Lead
5 Years- Assist in managing 26 employees, perform venipuncture, and skin punctures to obtain blood sample for laboratory testing, organize patient specimens for testing, and collect urine drug test specimens
- Handle urine analysis, blood testing and centrifuging autoclaving tasks, and perform laboratory computer operations
- Provide excellent patient care, diffuse any patient complaints
- Organize and head team meetings
- Provide staff with proper test codes and requirements effectively lowering TNPs contributing to a lower DPMO for the team
- Schedule appointments with potential and current customers to promote new products and services.
P.S.R I
1 Year 9 Months- Perform venipuncture, and skin punctures to obtain blood sample for laboratory testing, organize patient specimens for testing, and collect urine drug test specimens
- Handle urine analysis, blood testing and centrifuging autoclaving tasks, and perform laboratory computer operations
- Provide excellent patient care
- Assist supervisor at varies locations when needed for coverage.
Administrative Assistant
1 Year- Effectively, direct, and relay telephone messages, fax messages
- Manage Daily pick up and deliver of the mail, Open and date stamp all general correspondence
- Maintain the general filing system, and filed all correspondence
- Manage an adequate inventory of office supplies, respond to public inquiries/ Customer complaints, provide word-processing
- Maintain and improve online databases of client accounts and external vendors, including updating information when necessary
- Ordered and distributed work orders.
Customer Service Representative
1 Month- Provide excellent customer service
- Assist in monetary transactions
- Stocking
- Returns
- Handle customer complaints.
Education
Mixologist - Bartending
Laboratory Assistant - Phlebotomy
High School Diploma
Skills
Customer service
Public relations
Phlebotomy
Team Leadership
Conflict Resolution
Time management
Multitasking
Computer literacy
Strong verbal communication
Organizational skills
Team collaboration
Certification
- Laboratory Assistant
- Mixologist
Timeline
Cultural Assistant
Parks Recreation and Cultural Affairs
10.2025 - CurrentRead More
P.S.R II
Quest Diagnostics
10.2021 - CurrentRead More
P.S.R III Site Lead
Quest Diagnostics
10.2016 - 10.2021Read More
P.S.R I
Quest Diagnostics
01.2015 - 10.2016Read More
Administrative Assistant
Rhodes-Ford & Associates, P.C.
12.2013 - 12.2014Read More
Customer Service Representative
Walmart
11.2013 - 12.2013Read More
Vallejo High School
High School Diploma
Read More
Medical Skills For Life Institute
Laboratory Assistant from Phlebotomy
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ABC Bartending School
Mixologist from Bartending
Read More