Shataria Fuller
Jackson,TN
Summary
Detailed-oriented professional with excellent communication,interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently Praised as hardworking by my peers. I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Automated Health Systems Inc.
02.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
Patient Access Representative
Jackson Madison County Hospital
11.2022 - 02.2024
- Assisting patients with registration
- Ensuing procedures are covered through insurance
- Bill payments /co pays
- Customer Service
Shift Lead
Walgreens
11.2020 - 06.2022
- Assisted with new hire orientation and employee training
- Provided efficient and courteous service to customers at all time
- Worked with coworkers to complete task
TNA
AHC Northbrooke
08.2020 - 11.2021
- Assisted nurses
- Feeding
- Bathing
- Cleaning
Clientele Technician
MSHN
12.2018 - 07.2019
- Charting
- Feeding
- Cleaning
- Assisting residents with bath administration of medication
Education
Complete Dental Care Education Center - Radiology, RDA
Complete Dental Care Education Center
Jackson, TN08.2022
Bethel University - Nursing
Bethel University
Mckenzie, TN08.2019
High School Diploma -
05.2016
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
Timeline
Customer Service Representative
Automated Health Systems Inc.
02.2024 - 12.2024
Patient Access Representative
Jackson Madison County Hospital
11.2022 - 02.2024
Shift Lead
Walgreens
11.2020 - 06.2022
TNA
AHC Northbrooke
08.2020 - 11.2021
Clientele Technician
MSHN
12.2018 - 07.2019
Complete Dental Care Education Center - Radiology, RDA
Complete Dental Care Education Center
Bethel University - Nursing
Bethel University
High School Diploma -
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