Shatarvia Johnson
Fayette,MS
Summary
Dynamic professional with a strong background in customer service and quality control, honed at Walmart as an Online Personal Shopper. Proven ability to curate personalized shopping experiences while managing multiple client accounts. Skilled in Microsoft Excel and known for patience and empathy, enhancing client satisfaction and operational efficiency.
Professional shopper with robust experience in online retail environments, adept at curating personalized shopping experiences. Strong ability to understand and anticipate customer needs, ensuring satisfaction and loyalty. Proven track record in team collaboration and flexibility to adapt to changing requirements. Skilled in inventory management, product research, and customer communication. Reliable, results-driven, and focused on delivering high-quality service.
Overview
8
8
years of professional experience
Work History
Online Personal Shopper
Walmart
Brookhaven, MS
03.2023 - 10.2024
- Curated personalized shopping experiences based on client preferences and feedback.
- Facilitated seamless communication between clients and retailers to ensure satisfaction.
- Managed multiple client accounts, adapting strategies to meet diverse needs.
- Enhanced product selection through in-depth market research and trend analysis.
Picker/Packer
Malone Staffing
Hazlehurst, MS
01.2021 - 02.2023
- Learning safety protocols and best practices in warehouse operations.
- Assisting in the preparation and packing of orders for shipment.
- Utilizing scanning equipment to track inventory accurately.
- Organizing and maintaining storage areas for efficient access to products.
Fire Watcher /Executive Housekeeper
ABM Industries
Port Gibson, MS
01.2018 - 03.2020
- Monitored hot work activities and maintained safe environments to prevent fire hazards.
- Conducted regular inspections of work areas to identify potential fire risks and ensure compliance with safety protocols.
- Collaborated with teams to implement effective fire watch procedures during construction and maintenance operations.
- Trained new personnel on fire safety practices and emergency response protocols to enhance team preparedness.
- Documented daily observations and reported incidents to management for continuous improvement in safety measures.
- Assisted in the development of training materials focused on fire prevention techniques and emergency response actions.
Assembly Worker
Cooper Lighting
Vicksburg, MS
04.2019 - 02.2020
- Assembled lighting fixtures according to specifications, ensuring adherence to quality standards.
- Operated assembly line machinery, maintaining efficient workflow and minimizing downtime.
- Inspected products for defects, implementing corrective measures to enhance quality control processes.
- Trained new employees on safety protocols and assembly techniques to foster a knowledgeable workforce.
- Enhanced assembly procedures by identifying bottlenecks and recommending process improvements.
Attendant, Food Production
Sanderson Farm
Collin Ms
01.2017 - 03.2018
- Operated food production machinery to ensure consistent output and quality standards.
- Monitored production lines for efficiency, identifying and resolving issues promptly.
- Assisted in training new staff on operational procedures and safety protocols.
- Collaborated with team members to streamline workflows and enhance productivity.
- Conducted regular inspections of equipment to ensure proper functionality and maintenance.
Education
High School Diploma -
Jefferson County High School
Fayette, MSSkills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Pallet jack (4 years)
- Quality control
- Warehouse Experience
- Shipping & Receiving
- Computer Skilla
- Microsoft Excel
Languages
English
Professional Working
Timeline
Online Personal Shopper
Walmart
03.2023 - 10.2024
Picker/Packer
Malone Staffing
01.2021 - 02.2023
Assembly Worker
Cooper Lighting
04.2019 - 02.2020
Fire Watcher /Executive Housekeeper
ABM Industries
01.2018 - 03.2020
Attendant, Food Production
Sanderson Farm
01.2017 - 03.2018
High School Diploma -
Jefferson County High School