Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
SHATAWNA YOUNG

SHATAWNA YOUNG

Houston,TX

Summary

Focused professional with over 10 years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.

Overview

11
11
years of professional experience

Work History

Audits Recruiter

Reality Based Group- Part Time
12.2022 - Current

Objective: Forward thinking and goal-driven Audits Recruiter with experience with sourcing top-grade candidates. Hands-on involvement in outlining job requirements, evaluating candidates, and projecting hiring needs. Excelling in organizational and communication skills, with a confident stance on how to effective hire.

  • Generated specific candidate pools ro help increase client revenue: through strategic advertising, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Operated and maintained applicant tracking and candidate management systems: Prism, Peoplesoft, and Google.
  • Built company network by executing 20+ daily cold calls to qualified candidates based on recruiting strategies
  • Followed up with notable applicants sourced via client-specific pipelines, events and job fairs.
  • Used Boolean searches to develop applicant portfolios for expected openings.

Online Staffing Specialist

Randstad Inc. “Supporting Google
03.2022 - 05.2023

Objective: Analytical Technical Recruiter with a year of experience in sourcing and recruiting the best talents in technology. Proven capacity to , screen, and identify suitable employees for technical roles. Hands-on involvement in advertising vacancies with placement agencies, professional networks, and job boards.


  • Proactively review candidates and assess if they meet job requirements and compliance in a timely manner
  • Lead candidates through initial stages of application process: scheduling interviews, completing required paperwork and preparing introduction manuals.
  • Collaborated on special projects with Senior Executives to increase efficiency in company wide site.
  • Managed tracking system (ATS) database by entering, updating and maintaining contact details, resumes and supporting documentation.

Service Coordinator

The Harris Center for Mental Health
01.2016 - 03.2022

Objective: Successfully connected with clients on a monthly basis to ensure services were executed based on their needs.

  • Conducted and recorded monthly assessments for 45+ cases, spoke with physicians and providers to update information, and have recurring face to face visits to ensure client satisfaction
  • Achieved 95% satisfaction and overall performance with clients and team, by designing accurate and detailed timelines for Medicaid services and alerting clients of changes.
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
  • Designed individualized service plans that took into account clients' goals and preferences.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.

Staff Recruiter / Afterschool Teacher

After School to Achieve
01.2013 - 01.2016

Objective: Staff recruiter with experience coordinating the full-cycle hiring process. Proven capacity to attract top-rated candidates, screen resumes, schedule/coordinate interviews, and generate the hiring paperwork. Brings excellent communication, interpersonal, and prioritization skills, with in-depth knowledge of HR policies and best practices.

  • Ventured to different school locations to review resumes, and reached out to best candidates qualified to become after school educators.
  • Reviewed, processed, and submitted weekly payroll
  • Trained, and implemented lesson plans for afterschool teachers to utilize
  • Tutored and assisted children in small groups of individuals to help master assignments and reinforce learning concepts with a track record of improved performance.
  • Organized and supervised games and recreational activities to promote physical, mental and social development in children.

Education

Bachelor of Science - Psychology

Prairie View A&M University
Prairie View, TX
05.2013

Skills

  • Business Administration
  • Operations Management
  • Administrative Support
  • Pre-Screening and Qualifying
  • Problem Resolution
  • Employee Timesheet Processing
  • Recruiting and Onboarding
  • Office Supplies and Inventory
  • Sales and Expense Management
  • Invoice Processing & Billing
  • Handling Proprietary Information
  • Communication, and Written Skills
  • Staffing Processes
  • Recruitment and Retention Strategies
  • Presentation Preparation & Delivery
  • Travel Coordination
  • Professional Document Preparation
  • Customer Satisfaction
  • Staffing Strategy
  • Project Management

TOOLS & RESOURCES

  • MS Office Suites (Microsoft, Excel, Powerpoint, Publisher)
  • Quick Books
  • PeopleSoft
  • Talent Management
  • Applicant Sourcing
  • Talent Acquisition
  • Pre-Employment Screening
  • Time Management
  • Administrative Skills
  • FieldGlass
  • SAP/Share Point
  • Kronos
  • ADP/Workplace
  • Bullhorn
  • Outbound Calling
  • Policy Development
  • Resume Scanning
  • HIPAA Expert
  • Client Relationship Management
  • Applicant Tracking Systems
  • New Hire Training
  • LinkedIn Sourcing
  • Background Checks
  • Human Resource Management System
  • Audit Support
  • Call Center Operations
  • Customer Service
  • Budgeting and Finance

Additional Work History

  • GAP Inc (Banana Republic, Old Navy, Gap) 2008-2010

Timeline

Audits Recruiter

Reality Based Group- Part Time
12.2022 - Current

Online Staffing Specialist

Randstad Inc. “Supporting Google
03.2022 - 05.2023

Service Coordinator

The Harris Center for Mental Health
01.2016 - 03.2022

Staff Recruiter / Afterschool Teacher

After School to Achieve
01.2013 - 01.2016

Bachelor of Science - Psychology

Prairie View A&M University
SHATAWNA YOUNG