Shataya Flint
Charlotte,NC
Summary
Driven professional, skilled in managing calls and administrative tasks, consistently ensuring client satisfaction and workplace organization. Exhibits a positive attitude and professional maturity, leveraging time management and clerical support skills to achieve results.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Canada
04.2022 - 05.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and filing.
Call Center Representative
Stericycle
Canada
03.2019 - 02.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Resolved complex issues and ensured client satisfaction at all times and in a timely manner.
- Mastered service, improving efficiency and reducing hold times for customers.
Education
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ02.2024
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Organizing and Categorizing
- Appointment Scheduling
- Professional and mature
- Clerical Support
- Bookkeeping
Timeline
Personal Assistant
04.2022 - 05.2024
Call Center Representative
Stericycle
03.2019 - 02.2022
Bachelor of Science - Accounting
University of Phoenix