Shateequa Middleton
Binghamton
Summary
- Diligent Office Assistant with solid background in administrative support and office management. Successfully managed schedules, coordinated meetings, and streamlined office operations. Demonstrated proficiency in Microsoft Office Suite and excellent communication skills.
- Detail-oriented and organized professional with a strong background in customer support and data management. Recognized for exceptional verbal communication and file organization skills, ready to drive efficiency and support client needs effectively.
Overview
12
12
years of professional experience
Work History
Outside Sales Representative
Driscoll Foods
Stroudsburg, PA
11.2024 - 01.2026
- Developed and maintained relationships with key clients to enhance customer loyalty.
- Conducted market research to identify new sales opportunities and trends.
- Delivered persuasive sales presentations tailored to client needs and objectives.
- Collaborated with cross-functional teams to streamline sales processes and improve customer experience.
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Direct Support Professional
OPWDD
Binghamton, NY
01.2019 - 01.2022
- Assisted individuals with developmental disabilities in daily living activities and personal care.
- Implemented individualized support plans to enhance clients' independence and quality of life.
- Monitored behavioral patterns, documenting observations to inform care strategies and adjustments.
- Collaborated with interdisciplinary teams to coordinate services and promote client well-being.
- Advocated for clients' needs, fostering a supportive environment that encourages self-advocacy and empowerment.
- Maintained clean, safe, and well-organized patient environment.
Transaction Specialist
JPMorgan Chase ( Via Adecco)
Binghamton, NY
11.2013 - 11.2017
- Processed high-volume transaction requests with accuracy and attention to detail.
- Collaborated with cross-functional teams to streamline transaction workflows and enhance efficiency.
- Analyzed transaction data to identify discrepancies and implement corrective actions.
- Reduced errors with meticulous attention to detail during transaction verification.
- Safeguarded sensitive information by adhering to strict confidentiality protocols in all transactions.
Data Entry
SourceHOV (via Adecco)
Binghamton, NY
09.2014 - 11.2015
- Improved order processing efficiency by automating data entry and streamlining workflows.
- Reduced manual data entry errors, implementing automated data capture and reconciliation tools.
- Streamlined data entry process for sample results, reducing errors and improving report accuracy.
- Improved patient registration process by streamlining documentation and data entry tasks.
- Located and corrected data entry errors and reported to management.
Education
Advanced Python Development - Python
SheCodes
Sheridan, WY03.2026
Introduction To Coding - Basics
SheCodes
Sheridan02.2024
Introduction To AI With Python - AI
SheCodes
Sheridan, WY02.2026
Introduction To Python Development - Python
SheCodes
Sheridan03.2025
Introduction To Basics Add-on - CSS, HTML, JavaScript & VS Code
SheCodes
Sheridan06.2024
Microsoft Excel - Excel
SUNY Attain Labs
Binghamton, NY10.2016
Skills
- Customer service
- Positive attitude
- Data entry
- Time management
- File organization
- Verbal communication
- Prioritizing work
- Excel spreadsheets
Timeline
Outside Sales Representative
Driscoll Foods
11.2024 - 01.2026
Direct Support Professional
OPWDD
01.2019 - 01.2022
Data Entry
SourceHOV (via Adecco)
09.2014 - 11.2015
Transaction Specialist
JPMorgan Chase ( Via Adecco)
11.2013 - 11.2017
Advanced Python Development - Python
SheCodes
Introduction To Coding - Basics
SheCodes
Introduction To AI With Python - AI
SheCodes
Introduction To Python Development - Python
SheCodes
Introduction To Basics Add-on - CSS, HTML, JavaScript & VS Code
SheCodes
Microsoft Excel - Excel
SUNY Attain Labs