Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Child Protective Investigator
Department of Family and Protective Services
Texarkana, TX
07.2023 - Current
Documented case information by completing forms promptly and filing with appropriate agencies.
Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases.
Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
Investigated each child's living environment to determine whether home was safe or presented risks.
Provided crisis intervention services when needed.
Developed and executed plans to remove children from homes where abuse or neglect had occurred.
Kept child welfare worker informed of progress and challenges
CPS Specialist
Department of Family and Protective Services
Marshall, TX
03.2021 - 07.2023
Conducted home visits with families to assess the safety of children in their homes and provide resources for parents.
Reviewed medical records when needed in order to make decisions regarding a child's wellbeing.
Attended trainings related to child welfare topics such as trauma-informed practice and cultural competency.
Advised parents on how best to manage challenging behaviors exhibited by their children.
Worked closely with foster care providers and monitored placements for safety concerns.
Educated parents about available community resources that can help them meet their needs.
Initiated and coordinated child protective services investigations, including interviewing family members, assessing safety risks, and making recommendations to supervisors.
Family Service Worker
Department of Human Services
Texarkana, AR
10.2018 - 02.2021
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Planned and completed group projects, working smoothly with others.
Maintained updated knowledge through continuing education and advanced training.
Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
Developed and implemented family improvement plans.
Case Manager Supervisor
Shoulders of Strength LLC
Shreveport, LA
01.2017 - 10.2018
Assisted Case Managers with problem solving difficult cases or developing individualized service plans.
Monitored caseloads for timely completion of tasks and client outcomes.
Reviewed current best practices in case management processes and made recommendations for improvement.
Developed and implemented policies and procedures for case management staff.
Conducted weekly meetings with Case Managers to review cases and discuss any issues or concerns.
Family Based Services Specialist
Department of Family and Protective Services
Marshall, TX
10.2015 - 01.2017
Coordinated necessary resources for families such as counseling services, housing assistance programs or substance abuse treatment centers.
Supervised visits at various sites by providing children with age-appropriate opportunities for interaction with parents, maintaining safety of participants
Documented all interactions with clients accurately and timely using a computerized database system.
Conducted interviews with children and families to assess risk of abuse or neglect.
Liaised between students, schools, courts, protective services and other contacts to help children face problems such as disabilities, abuse or poverty.
Created court reports documenting findings from assessments and progress towards goals established in case plans.
Education
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA
05-2014
High School Diploma -
North Caddo High School
Vivian, LA
01-2010
Skills
Case Documentation
Client engagement and assistance
Community Resources
Behavioral analysis
Writing and verbal communication
Active Learning
Conducting interviews
Teamwork and Cooperation
Substance Abuse Knowledge
Danger and threat assessments
De-Escalation Techniques
Confidentiality Practices
Safety Planning
Child Development
Court Testimony
Information Gathering
Abuse and Neglect Investigation
Affiliations
· National Association of Blacks in Criminal Justice
Co-Founder of the mentoring group “Girls on a Mission”
Currently serves as mentor for the North Caddo Youth Program
Accomplishments
Next Generational Leader Award recipient
Exceptional Leader Award recipient
Certification
Numerous training certifications through the Department of Family Protective Services.
Child Protective Investigator Supervisor at Department of Family and Protective ServicesChild Protective Investigator Supervisor at Department of Family and Protective Services
Conservatorship Specialist IV at TX Department of Family and Protective ServicesConservatorship Specialist IV at TX Department of Family and Protective Services
Conservatorship Child Watch Case Manager V at Department of Family and Protective ServicesConservatorship Child Watch Case Manager V at Department of Family and Protective Services