Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Shaterica Rainey

Vivian,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Child Protective Investigator

Department of Family and Protective Services
Texarkana, TX
07.2023 - Current
  • Documented case information by completing forms promptly and filing with appropriate agencies.
  • Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases.
  • Remained composed and calm when interacting with individuals, taking into account that children and families were involved in high-stress situations.
  • Investigated each child's living environment to determine whether home was safe or presented risks.
  • Provided crisis intervention services when needed.
  • Developed and executed plans to remove children from homes where abuse or neglect had occurred.
  • Kept child welfare worker informed of progress and challenges

CPS Specialist

Department of Family and Protective Services
Marshall, TX
03.2021 - 07.2023
  • Conducted home visits with families to assess the safety of children in their homes and provide resources for parents.
  • Reviewed medical records when needed in order to make decisions regarding a child's wellbeing.
  • Attended trainings related to child welfare topics such as trauma-informed practice and cultural competency.
  • Advised parents on how best to manage challenging behaviors exhibited by their children.
  • Worked closely with foster care providers and monitored placements for safety concerns.
  • Educated parents about available community resources that can help them meet their needs.
  • Initiated and coordinated child protective services investigations, including interviewing family members, assessing safety risks, and making recommendations to supervisors.

Family Service Worker

Department of Human Services
Texarkana, AR
10.2018 - 02.2021
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
  • Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
  • Developed and implemented family improvement plans.

Case Manager Supervisor

Shoulders of Strength LLC
Shreveport, LA
01.2017 - 10.2018
  • Assisted Case Managers with problem solving difficult cases or developing individualized service plans.
  • Monitored caseloads for timely completion of tasks and client outcomes.
  • Reviewed current best practices in case management processes and made recommendations for improvement.
  • Developed and implemented policies and procedures for case management staff.
  • Conducted weekly meetings with Case Managers to review cases and discuss any issues or concerns.

Family Based Services Specialist

Department of Family and Protective Services
Marshall, TX
10.2015 - 01.2017
  • Coordinated necessary resources for families such as counseling services, housing assistance programs or substance abuse treatment centers.
  • Supervised visits at various sites by providing children with age-appropriate opportunities for interaction with parents, maintaining safety of participants
  • Documented all interactions with clients accurately and timely using a computerized database system.
  • Conducted interviews with children and families to assess risk of abuse or neglect.
  • Liaised between students, schools, courts, protective services and other contacts to help children face problems such as disabilities, abuse or poverty.
  • Created court reports documenting findings from assessments and progress towards goals established in case plans.

Education

Bachelor of Science - Criminal Justice

Grambling State University
Grambling, LA
05-2014

High School Diploma -

North Caddo High School
Vivian, LA
01-2010

Skills

  • Case Documentation
  • Client engagement and assistance
  • Community Resources
  • Behavioral analysis
  • Writing and verbal communication
  • Active Learning
  • Conducting interviews
  • Teamwork and Cooperation
  • Substance Abuse Knowledge
  • Danger and threat assessments
  • De-Escalation Techniques
  • Confidentiality Practices
  • Safety Planning
  • Child Development
  • Court Testimony
  • Information Gathering
  • Abuse and Neglect Investigation

Affiliations

  • · National Association of Blacks in Criminal Justice
  • Co-Founder of the mentoring group “Girls on a Mission”
  • Currently serves as mentor for the North Caddo Youth Program

Accomplishments

  • Next Generational Leader Award recipient
  • Exceptional Leader Award recipient

Certification

  • Numerous training certifications through the Department of Family Protective Services.

References

References available upon request.

Timeline

Child Protective Investigator

Department of Family and Protective Services
07.2023 - Current

CPS Specialist

Department of Family and Protective Services
03.2021 - 07.2023

Family Service Worker

Department of Human Services
10.2018 - 02.2021

Case Manager Supervisor

Shoulders of Strength LLC
01.2017 - 10.2018

Family Based Services Specialist

Department of Family and Protective Services
10.2015 - 01.2017

Bachelor of Science - Criminal Justice

Grambling State University

High School Diploma -

North Caddo High School
Shaterica Rainey