Shaterica Sledge-Brown
Roanoke,VA
Summary
Dynamic Group Lead Trainer with a proven track record at Quest Diagnostics, specializing in technical training and mentoring. Excelled in designing effective teaching aids and leading team-building activities, significantly enhancing team efficiency and patient care standards. Expert in blood collection and venipuncture, ensuring top-notch patient support and compliance with laboratory protocols.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Group Lead Trainer
Quest Diagnostics
Roanoke , VA
06.2024 - Current
- Developed, implemented and evaluated training programs for employees.
- Directed and coordinated the work of phlebotomists to ensure efficient department operations.
- Provided training, mentoring and coaching to new team members in order to ensure compliance with established policies and procedures.
- Performed daily quality control checks on laboratory equipment.
- Maintained accurate records of patient specimens collected and processed during shift.
- Evaluated employee performance against established goals and objectives.
- Ensured that all supplies necessary for successful completion of duties were available at all times.
IOP Transition Specialist
Quest Diagnostics
Fayetteville, NC
07.2023 - 06.2024
- Provided training and instruction in proper phlebotomy techniques to new staff members.
- Assisted with the development of policies and procedures related to phlebotomy practices.
- Maintained a safe, clean, and organized working environment in the laboratory setting.
- Performed venipuncture and skin puncture on patients of all ages.
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Labeled specimen containers with patient information accurately and legibly.
IOP PSR II
Quest Diagnostics
Alpharetta, GA
12.2021 - 07.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
Contract Phlebotomist
Medical Solutions
06.2021 - 12.2021
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Verified patient information prior to specimen collection.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Processed samples accurately and efficiently.
- Ensured compliance with federal regulations governing laboratory procedures.
Phlebotomy Tech III
Emory University Hospital- Midtown
Atlanta, USA
03.2017 - 07.2021
- Review computerized patient charts to determine what test need to be completed for patients
- Communicate with other team members, nursing staff, and doctors pertaining to patient care
- Assure STAT, timed and routine orders are done in a timely manner
- Venipuncture
- Assist with acclamation of new employees
Education
Patient Care Assistant -
Corinthian College
Jonesboro, Ga09.2011
Skills
- Designing teaching aids
- Technical training
- Training and mentoring
- Multitasking
- Team-building activities
- Blood collection
- Venipuncture
- Proper labeling
- Patient support
Certification
ASCP Certified Phlebotomy Tech
References
References are available on request.
Timeline
Group Lead Trainer
Quest Diagnostics
06.2024 - Current
IOP Transition Specialist
Quest Diagnostics
07.2023 - 06.2024
IOP PSR II
Quest Diagnostics
12.2021 - 07.2023
Contract Phlebotomist
Medical Solutions
06.2021 - 12.2021
Phlebotomy Tech III
Emory University Hospital- Midtown
03.2017 - 07.2021
Patient Care Assistant -
Corinthian College
Similar Profiles
Meaghan StirnaMeaghan Stirna
Oncology Account Executive at Quest Diagnostics/AmeriPath DiagnosticsOncology Account Executive at Quest Diagnostics/AmeriPath Diagnostics
Jake CoatesJake Coates
Specimen Tech 1 at Quest DiagnosticsSpecimen Tech 1 at Quest Diagnostics
CASANDRA LEWISCASANDRA LEWIS
Group Lead - Patient Services Representative at Quest DiagnosticsGroup Lead - Patient Services Representative at Quest Diagnostics
Alyssa HuffordAlyssa Hufford
Certifying Scientist at Quest DiagnosticsCertifying Scientist at Quest Diagnostics
Annie YoungAnnie Young
Registered Behavior Technician Tier 2 at Intercept HealthRegistered Behavior Technician Tier 2 at Intercept Health