Shateya Byrd
Baltimore,MD
Summary
Proven ability to maintain a positive attitude and communicate effectively, ensuring high-quality care and service across diverse roles. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Patient Care Technician
University Of Maryland Medical System
2024.01 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Sales Associate
Snipes
2023.03 - 2023.12
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Shoe City
2022.06 - 2023.03
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Certified Nursing Assistant
Meadow Park Rehabilitation & Health Care Center
2022.10 - 2022.12
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Summer Camp Staff Member
YouthWorks Baltimore Summer Jobs
2019.06 - 2019.08
- Fostered a positive environment for campers by promoting inclusivity, respect, and enthusiasm in all interactions.
- Extended support in administrative tasks such as registration, documentation, and parent communication to ensure efficient operations at the summer camp.
- Tailored instructional strategies according to individual learning styles of each camper to optimize skill acquisition during activity sessions.
- Managed logistics of daily camp operations such as attendance tracking, meal coordination, and equipment inventory to maintain smooth routines.
- Assisted in planning special events like talent shows, field trips or themed days that added variety to the camp schedule while promoting camaraderie among participants.
- Led groups of children safely through variety of camp activities.
- Enhanced camper experience by developing and implementing diverse, age-appropriate activities.
Education
Bowie State University
Bowie, MD 2021.08 - 2025.05
High School Diploma -
Mergenthaler Vocational Technical High School
Baltimore, MD06.2021
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Decision-Making
Flexible and Adaptable
Multitasking
Excellent Communication
Organizational Skills
Active Listening
Calm Under Pressure
Organization and Time Management
writing, walking, discovering music
i feel like all of these help me stay out of my feelings.
Timeline
Patient Care Technician
University Of Maryland Medical System
2024.01 - Current
Sales Associate
Snipes
2023.03 - 2023.12
Certified Nursing Assistant
Meadow Park Rehabilitation & Health Care Center
2022.10 - 2022.12
Sales Associate
Shoe City
2022.06 - 2023.03
Bowie State University
2021.08 - 2025.05
Summer Camp Staff Member
YouthWorks Baltimore Summer Jobs
2019.06 - 2019.08
High School Diploma -
Mergenthaler Vocational Technical High School
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