Shatiki Beatty
Schenectady,New York
Summary
Orderly and committed Public Administrator, comfortable working alone or with teams to accomplish on-time and accurate tasks. Good multitasking abilities, a self-motivated nature, and a proven track record in program coordination, partnership development, enhancing patient access, and health care delivery.
Overview
26
26
years of professional experience
Work History
Patient Care Technician | CNA II
St. Peter's | Trinity Health
02.2018 - Current
- Delivered basic, direct patient care, assistance with daily activities, room organization, and patient transport.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Supported nursing staff during medical procedures and examinations.
Telehealth Coach | Program Coordinator (FT)
Schenectady Works City Mission
06.2015 - 11.2017
- Consensus building with senior management about client benchmarks and monitored client outcomes.
- Collaborated and connected the community to area services addressing social determinants of health.
- Maintained and created program records, reports, and proposals with job-related software.
CHW (FT) / Learning Facilitator
Ellis Hospital | Care Central
12.2013 - 07.2015
- Conducted street-level outreach, client intake interviews, and advocated to improve patient access.
- Co-facilitated a national Bridges Out of Poverty seminar, which improved the provider-to-patient relationship.
- Assisted individuals with navigating health care systems, appointments, and classes.
Secretary 1 (FT)
New York State | 3 Promotions
03.1999 - 11.2014
- Performed income execution, wage garnishment, payment arrangements, and lien release on NYS tax liabilities.
- Coordinated administrative communications, taking and tracking calls, responding to emails, and interfacing with clients, the public, and other agencies.
- Delivered exceptional customer service to clients by communicating information, and actively listening to concerns.
Education
Certificate Health Studies -
SUNY SCCC
12.2020
Associate of Applied Science - Public Administration
Hudson Valley Community College
Troy, NY12.2015
Skills
- Medical terminology
- Workers' compensation
- Microsoft Suite
- 50 wpm
Volunteer
- Schenectady City Mission
- UHPP Sexual Assault Victim Services
- Concerned for the Hungry
Accomplishments
- 2019 NYS DSRIP member, which improved healthcare delivery and engaged patient-provider relationship.
- Chapter author of Amazon best seller Christian anthology 2021
- Schenectady County Human Individual Rights Nominee 2014
References
References available upon request.
Timeline
Patient Care Technician | CNA II
St. Peter's | Trinity Health
02.2018 - Current
Telehealth Coach | Program Coordinator (FT)
Schenectady Works City Mission
06.2015 - 11.2017
CHW (FT) / Learning Facilitator
Ellis Hospital | Care Central
12.2013 - 07.2015
Secretary 1 (FT)
New York State | 3 Promotions
03.1999 - 11.2014
Certificate Health Studies -
SUNY SCCC
Associate of Applied Science - Public Administration
Hudson Valley Community College
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