SHATIMA BAKER
Brooklyn,United States
Summary
Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.
Overview
7
7
years of professional experience
Work History
Shift Lead
Walgreens
03.2024 - 07.2025
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Security Guard
Allied Universal
06.2023 - 04.2025
- Monitored premises to ensure safety and security of individuals and property.
- Conducted regular patrols and inspections to identify and mitigate risks.
- Responded to alarms and emergencies, coordinating with local law enforcement as needed.
Security
Andy Frain
12.2023 - 01.2025
- Developed and enforced security protocols to enhance safety measures.
- Led training sessions for staff on emergency procedures and incident management.
- Implemented incident reporting systems to document and analyze security breaches.
Security Guard
Watchguard 24/7
12.2023 - 12.2024
- Managed access control and visitor management to maintain security protocols.
- Produced detailed reports on daily activities, incidents, and security breaches.
- Control and supervise the entrance of both individuals and vehicle in the office area.
Direct Support Professional
AHRC
04.2022 - 11.2023
- Provided compassionate support to individuals with developmental disabilities, enhancing daily living skills.
- Assisted in creating and implementing personalized care plans to meet individual needs.
- Monitored and documented client progress, ensuring accurate reporting of behavioral and health changes.
Paraprofessional
White Glove Community Care
05.2020 - 08.2023
- Supported classroom activities and individual student needs, fostering a positive learning environment.
- Assisted in monitoring student progress and behavior, ensuring adherence to school policies.
- Provided one-on-one assistance to students requiring additional support.
Seasonal Guest Service Agent
NYC Ferry
05.2022 - 10.2022
- Delivered exceptional customer service to ferry passengers, ensuring a positive travel experience.
- Assisted in ticket sales and provided accurate information about routes and schedules.
- Handled guest inquiries and resolved issues promptly, maintaining high satisfaction levels.
Crewmember
HMS Host
10.2018 - 06.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with team members to ensure efficient operations and high-quality food service.
- Maintained cleanliness and organization of workstations to meet health and safety standards.
Concession Stand Worker
Aramark
02.2020 - 04.2021
- Provided exceptional customer service in high-volume concession environment.
- Processed transactions efficiently, maintaining accuracy and speed.
- Maintained cleanliness and organization of stand, ensuring compliance with health regulations.
Delivery Driver
Amazon
09.2018 - 09.2019
- Delivered packages efficiently across assigned routes, ensuring timely arrival and customer satisfaction.
- Maintained vehicle in optimal condition, conducting routine inspections and addressing minor repairs.
- Navigated using GPS technology to optimize delivery routes and reduce travel time.
Education
High School Diploma -
Brooklyn Democracy Academy HS
Brooklyn, NY06.2010
Skills
- Leadership
- Attention to Detail
- Computer Skills
- Security License
- Customer service focus
- Employee training
Timeline
Shift Lead
Walgreens
03.2024 - 07.2025
Security
Andy Frain
12.2023 - 01.2025
Security Guard
Watchguard 24/7
12.2023 - 12.2024
Security Guard
Allied Universal
06.2023 - 04.2025
Seasonal Guest Service Agent
NYC Ferry
05.2022 - 10.2022
Direct Support Professional
AHRC
04.2022 - 11.2023
Paraprofessional
White Glove Community Care
05.2020 - 08.2023
Concession Stand Worker
Aramark
02.2020 - 04.2021
Crewmember
HMS Host
10.2018 - 06.2022
Delivery Driver
Amazon
09.2018 - 09.2019
High School Diploma -
Brooklyn Democracy Academy HS
Similar Profiles
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Marie SiminitusMarie Siminitus
Senior Certified Pharmacy Technician at WalgreensSenior Certified Pharmacy Technician at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
Reyana WoodeReyana Woode
Sales Associate at Old NavySales Associate at Old Navy