Shatisha Sims
Rosedale
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Clerical Associate LIII
Kings County Hospital
Brooklyn, NY
06.2025 - Current
- Fully trained in EPIC electronic health record system
- Experienced in processing patients referrals
- Managed patient records using electronic health record systems to ensure accuracy and compliance.
- Coordinated appointment schedules for multiple departments, optimizing patient flow and reducing wait times.
- Assisted in the preparation of medical documentation, enhancing communication among healthcare professionals.
- Streamlined data entry processes, improving overall workflow and minimizing errors in documentation.
- Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
- Developed correspondence letters, memos, and emails.
- Enhanced team productivity through expert organization of department calendars, meetings, and events.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Supported staff on special assignments and events.
Forensic Analyst
Kingsboro Psychiatric Center
Brooklyn , NY
03.2018 - Current
- Sifted and sorted through evidence and recorded findings.
- Trained new technicians or other personnel on forensic science techniques.
- Worked with patients to understand needs and provide excellent service.
- Participated in team-building activities to enhance working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Managed team of 10 employees, overseeing hiring, training, and professional growth of employees.
Clerical Assistant
Kingsboro Psychiatric Center
Brooklyn , NY
03.2018 - 08.2018
- Reviewed time sheets, prepared attendance reports and processed payroll for office staff.
- Delivered clerical support by handling range of routine and special requirements.
- Streamlined Patients charts processes by working closely with social workers to confirm, edit and verify sensitive medical information.
- Maintained records of material flow, compiling and organizing related data.
- Responded to inquiries from callers seeking information.
- Composed sensitive, confidential reports and documentation.
Education
High School -
International High School At Prospect Heights
Brooklyn, NY06-2000
Bachelor Of Liberal Arts - Social Work
Medgar Evers College of The City University of New York
Brooklyn, NY05-2027
Skills
- Self-motivated professional
- Flexible & Adaptable
- Organization and Time management
- Interpersonal Communication
- Proficient hearing
- Patient care
- Health and Safety Standards
Timeline
Clerical Associate LIII
Kings County Hospital
06.2025 - Current
Forensic Analyst
Kingsboro Psychiatric Center
03.2018 - Current
Clerical Assistant
Kingsboro Psychiatric Center
03.2018 - 08.2018
High School -
International High School At Prospect Heights
Bachelor Of Liberal Arts - Social Work
Medgar Evers College of The City University of New York