Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shatora Ivey

Dallas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Driver

Groendyke Transportation
06.2023 - Current
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.

Driver Manager

Federal Express
04.2017 - 06.2023
  • Enhanced driver performance by implementing effective training programs and coaching sessions.
  • Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
  • Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
  • Streamlined route planning with the use of GPS navigation software, optimizing schedules for maximum efficiency.
  • Collaborated with human resources to recruit qualified drivers, leading to improved overall team performance.
  • Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.
  • Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
  • Implemented preventative maintenance schedules for vehicles, reducing downtime due to mechanical issues.

Education

Bachelor of Arts - Business Administration

University of Arkansas At Little Rock
Little Rock, AR
06.2016

Skills

  • Passenger Assistance
  • Materials Transport
  • Commercial Driving
  • Appointment Scheduling
  • DOT Compliance
  • Revenue Generation
  • Vehicle Inspection
  • Equipment Operation
  • Vehicle Maintenance
  • Passenger Transportation
  • Transportation
  • Relationship Building
  • Route Management
  • Valid Driver's License
  • Route Planning
  • Staff Development
  • Route Logs
  • Order Picking and Processing
  • Safety Protocols
  • Database Management
  • Problem-Solving
  • Basic Vehicle Repairs
  • Vehicle Inspections
  • Traffic Law Observation
  • Customer Service
  • Account Penetration

Certification

adjusters licence

Timeline

Driver

Groendyke Transportation
06.2023 - Current

Driver Manager

Federal Express
04.2017 - 06.2023

Bachelor of Arts - Business Administration

University of Arkansas At Little Rock

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Shatora Ivey