Shaughn Reardon
Bozeman,MT
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Circle K
08.2023 - 10.2025
- Assisted customers with inquiries and resolved issues effectively.
- Utilized customer service software to track and manage support requests.
- Maintained accurate records of customer interactions for quality assurance.
- Provided product information and guidance to enhance customer satisfaction.
Merchandiser
Goodwill
01.2023 - 08.2023
- Analyzed sales trends to optimize product placement and inventory levels.
- Developed visually appealing displays to enhance customer engagement and drive sales.
- Collaborated with cross-functional teams to streamline merchandising processes and improve efficiency.
- Conducted regular audits of product stock and pricing for accuracy and compliance.
Delivery Rider
The Ice House
07.2022 - 01.2023
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Maintained accurate records of deliveries and customer interactions.
- Assisted in training new riders on safety protocols and operational procedures.
Dishwasher
Madison Crossing Lounge
09.2018 - 10.2018
- Operated dishwashing machinery to ensure cleanliness and sanitation standards were met consistently.
- Coordinated with kitchen staff to streamline dish return processes, enhancing overall workflow efficiency.
- Trained new staff on proper cleaning techniques and equipment use to maintain high operational standards.
- Implemented time-saving methods for loading and unloading dish racks, improving turnaround times in busy shifts.
Kitchen Hand
Burger King
07.2015 - 08.2017
- Maintained cleanliness and organization of kitchen workspace to ensure efficient food preparation.
- Assisted chefs in food preparation and cooking processes, enhancing workflow efficiency.
- Operated kitchen equipment safely, adhering to health and safety regulations consistently.
- Collaborated with team members to streamline daily tasks and improve service delivery.
Education
High School Diploma -
Belgrade High School
Belgrade, MT06-2018
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
places I have worked
- Burger King
- Taco Bell
- Madison Crossing Lounge
- Wendy’s
- Holliday Station Stores
- The Ice House
- Goodwill
- Circle K
Experience
- Fast food
- Customer Service
- Dish Washer
- Production (stocking)
- Delivery
Reason for applying for job
I needed something different that had less social interactions.
Timeline
Customer Service Representative
Circle K
08.2023 - 10.2025
Merchandiser
Goodwill
01.2023 - 08.2023
Delivery Rider
The Ice House
07.2022 - 01.2023
Dishwasher
Madison Crossing Lounge
09.2018 - 10.2018
Kitchen Hand
Burger King
07.2015 - 08.2017
High School Diploma -
Belgrade High School