Detailed oriented professional with over 35 years of experience working with the public in group and personal settings. Self starter supporting team focused environments with strong written and oral communication skills.
Overview
34
34
years of professional experience
Work History
Community Association Manager
Elite Coastal Management
Thunderbolt
10.2023 - Current
Managed community operations, ensuring compliance with governing documents and regulations.
Facilitated communication between board members and residents, addressing concerns effectively.
Oversaw financial management, including budget preparation and expense tracking for associations.
Conducted regular inspections to assess property conditions and identify necessary improvements.
Office Manager
Forbici Salon and Spa
Arlington Heights, IL
04.2020 - 07.2023
Administered payroll, maintained documents and reconciled daily monetary intake and billing.
Managed, scheduled and coordinated office functions and activities for over 40 employees.
Provided insight, leadership and training for new employees.
Office Manager
Konishi Orthodontics
Palatine, IL
03.2018 - 12.2020
Daily scheduling and processing of patient records.
Prepared patient billing and insurance verification.
Personal Trainer
Fitness 19
Arlington Heights, IL
10.2015 - 06.2018
Determined goals and performed assessments for clients.
Studied continuing education applications to provide health education, wellness and fitness goals for clients.
Led, instructed and motivated individuals and groups during strength and mobility exercise programs.
Flight Attendant
American Airlines
Chicago, IL
11.1992 - 10.2014
Highly trained in customer service, conflict resolution and safety policies.
Administered and coordinated emergency procedures enhancing in-flight safety for passengers.
Upheld FAA guidelines for aircraft readiness and passenger safety.
Education
Licensed - Community Association Manangement
Real Estate Commission
State Of Georgia
04-2023
Master of Arts - Teaching
National Louis University
Chicago, IL
10-2015
Certified Personal Trainer - Sports Medicine
National Academy of Sports Medicine
10-2015
No Degree - FAA Certification
American Airlines Flight Academy
Dallas, TX
11-1992
Bachelor of Arts - English Language And Literature
Michigan State University
East Lansing, MI
05-1991
Skills
Budgetary Planning
Office Management Software
Leadership and Management
Customer Service and Conflict Resolution
Timeline
Community Association Manager
Elite Coastal Management
10.2023 - Current
Office Manager
Forbici Salon and Spa
04.2020 - 07.2023
Office Manager
Konishi Orthodontics
03.2018 - 12.2020
Personal Trainer
Fitness 19
10.2015 - 06.2018
Flight Attendant
American Airlines
11.1992 - 10.2014
Licensed - Community Association Manangement
Real Estate Commission
Master of Arts - Teaching
National Louis University
Certified Personal Trainer - Sports Medicine
National Academy of Sports Medicine
No Degree - FAA Certification
American Airlines Flight Academy
Bachelor of Arts - English Language And Literature