Shaun Barnard
Jensen Beach
Summary
Hardworking and driven sales/management professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
18
18
years of professional experience
Work History
General Manager
Sovereign Yachts
05.2024 - 08.2025
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Responsible for all HR related documentation and policy implementation.
Yacht Sales Professional
Sovereign Yachts
07.2021 - 05.2024
- Managed multiple brands i.e. Blackfin, Monterey and Sailfish, responsible for communication with manufacturers and providing product knowledge to the rest of the team.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service.
- Utilized CRM software tools effectively for tracking client interactions.
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
- Implemented innovative sales techniques to increase conversion rates and boost overall sales figures.
Yacht Deckhand/Engineer Technician
Yachting Industry
10.2018 - 07.2021
- Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
- Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
- Inspected and maintained deck equipment and supplies.
- Assisted in navigation duties, leading to improved accuracy and reduced travel time for voyages.
- Conducted daily maintenance and cleaning of deck surfaces and equipment, ensuring safe and orderly environment.
- Maintained ship generators and engines in top condition with regular preventive and predictive work.
- Kept shipboard firefighting and lifesaving equipment properly maintained for use in emergency situations.
Head of Operations
Gulf Meteor
06.2017 - 07.2018
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
- Budget, revenue and cashflow forecasting
Account Manager
The IML Group
04.2013 - 06.2017
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Roofing Specialist/Designer
Knysna Roofing
05.2007 - 04.2013
- Maintained a safe working environment through strict adherence to regulations and company policies on job sites.
- Utilized advanced equipment for precise measurements and material cutting, increasing overall job accuracy.
- Provided comprehensive consultations to clients regarding appropriate roofing materials based on their specific needs.
- Improved customer satisfaction with timely completion of roofing projects, adhering to safety standards and budget requirements.
- Ensured durability of completed roofs by using top-quality materials sourced from reliable vendors in the industry.
Education
High School Diploma -
Academy of Advance Technology
Cape Town, South AfricaHigh School Diploma -
PW Botha
George, South Africa Business Management
Intech College
Cape Town, South AfricaTimber Engineering
Mitek
Cape Town, South AfricaEvents Planning & Management
Dubai Online College
Skills
- Leadership and motivation
- Problem resolution
- Operations management
- Customer relationship management
- Staff training and development
- Customer service
- Administrative skills
- Strategic planning
- Communication
- Employee development
Timeline
General Manager
Sovereign Yachts
05.2024 - 08.2025
Yacht Sales Professional
Sovereign Yachts
07.2021 - 05.2024
Yacht Deckhand/Engineer Technician
Yachting Industry
10.2018 - 07.2021
Head of Operations
Gulf Meteor
06.2017 - 07.2018
Account Manager
The IML Group
04.2013 - 06.2017
Roofing Specialist/Designer
Knysna Roofing
05.2007 - 04.2013
High School Diploma -
Academy of Advance Technology
High School Diploma -
PW Botha
Business Management
Intech College
Timber Engineering
Mitek
Events Planning & Management
Dubai Online College
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