Shaun Beasley
Wichita Falls,TX
Summary
Organized and dependable professional with significant experience in many industries including catastrophic claims adjusting, military, education, coaching, field service tech, electronics maintenance and repair, sales, and customer service. Successful when managing multiple priorities with an enthusiastic, can-do attitude. Willingness to take on added responsibilities to meet team goals. Motivated to learn, grow and excel in the insurance claims adjusting industry.
Overview
29
29
years of professional experience
Work History
Claims Adjuster
Pilot Catastrophe Services
05.2024 - Current
- Provided exceptional customer service during emotionally difficult situations for policyholders following natural disasters.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Improved claim resolution times by efficiently managing a caseload of 100+ claims per month.
- Investigated and assessed damage for policyholders and wrote auto damage estimates.
- Imported and maintained claims data in CCC1 and NexGen Systems for Allstate Auto Cat claims.
- Field, office, and remote claims handling experience.
Teacher / Coach
Wichita Falls ISD, Kirby Middle School
08.2014 - 06.2022
- Taught 7th & 8th grade math
- Coached football, basketball, volleyball, and soccer
- Served as math department chair (3 years)
- Google Suite (level 1) Certified in 2020
- Designed and implemented lesson plans for 7th grade math team
- Developed student centered data tracking to encourage growth and inform teaching methods
- Maintained positive, working relationships with parents, students, and staff
Field Service Technician
Dyna Systems
08.2003 - 01.2012
- Managed on-site and off-site installation, repair, maintenance and testing of equipment.
- Discussed and recommended service options with customers and explained costs involved.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Electronics Technician - 2nd Class Petty Officer
US Navy
03.1997 - 02.2003
- Directed safe and secure operations of over $1,000,000 worth of government property, resulting in minimal loss of equipment and downtime.
- Exceeded goals through effective task prioritization and great work ethic.
- Mentored and supervised personnel within multiple commands, providing positive guidance for professional and personal development of young sailors.
- Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments.
- Tested various types of communications and radar equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments.
- Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
Education
Bachelor of Science - Interdisciplinary Studies
Midwestern State University
Wichita Falls, TX12.2013
Associate of Science - General Studies
Vernon College
Vernon, Texas05.2007
Some College (No Degree) - Electronics Technician - 2nd Class Petty Officer
U.S. Navy
Great Lakes, IllinoisSkills
- Texas Adjuster License - Home State - All Lines
- Field Claims Experience - Auto
- CCC1 and Nex-Gen Field Experience
- Xactimate Training and Experience
- Insurance Policy Coverage Knowledge
- Advanced Oral and Written Communication Skills
- Customer Relations / Interpersonal Skills
- Complex Problem-Solving
- Microsoft Suite / Google Suite
- Data Analysis
- Field Service Reports (written / electronic)
- Electrical / Electronic Systems Troubleshooting and Repair
Timeline
Claims Adjuster
Pilot Catastrophe Services
05.2024 - Current
Teacher / Coach
Wichita Falls ISD, Kirby Middle School
08.2014 - 06.2022
Field Service Technician
Dyna Systems
08.2003 - 01.2012
Electronics Technician - 2nd Class Petty Officer
US Navy
03.1997 - 02.2003
Bachelor of Science - Interdisciplinary Studies
Midwestern State University
Associate of Science - General Studies
Vernon College
Some College (No Degree) - Electronics Technician - 2nd Class Petty Officer
U.S. Navy
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