Shaun Brown
Security Professional
Overland Park
Summary
I am a hardworking college student looking for opportunities to grow. As a diligent student who desires to gain practical experience and contribute to your team, I am excited about the opportunity to apply my skills and enthusiasm in a professional setting.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Security Officer
Allied Universal Security Services
02.2025 - Current
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Picker Packer
Smart Warehousing
01.2025 - 02.2025
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Maintained timely updates on workload progress through effective communication with supervisors.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
Team Member
McDonald's
09.2024 - Current
- Provided exceptional customer service by efficiently taking orders and resolving customer issues, contributing to a positive dining experience.
- Prepared food orders accurately following safety and quality standards, ensuring a clean and hygienic workspace.
- Managed cash register operations, handling transactions and maintaining accuracy with cash, card, and mobile payments.
- Worked collaboratively with team members to reduce order wait times and improve overall restaurant efficiency during peak hours.
- Maintained cleanliness in dining areas, restrooms, and kitchen by performing regular sanitation and waste management tasks.
City Carrier Assistant
United States Postal Service
10.2024 - 12.2024
- Efficiently sorted, organized, and delivered mail and packages to residential and business addresses along a designated route.
- Ensured timely and accurate delivery while maintaining customer satisfaction and adhering to postal regulations.
- Provided exceptional customer service by addressing inquiries, collecting payments for CODs, and obtaining signatures for certified mail.
- Operated postal vehicles safely in various weather and traffic conditions, consistently meeting daily delivery deadlines.
- Conducted pre- and post-trip inspections of postal vehicles to ensure safety and compliance.
- Managed undeliverable mail, forwarding, and returns according to USPS guidelines.
- Collaborated with team members to optimize delivery routes and improve efficiency.
Team Lead
Go Car Wash
02.2021 - 04.2024
- Supervised and coordinated team members to ensure efficient workflow and adherence to company standards.
- Provided training and guidance on car wash procedures, customer service, and safety protocols.
- Assigned tasks and responsibilities to team members, monitored performance, and provided regular feedback.
- Handled up to 30 customer inquiries, complaints, and escalations professionally and promptly a day.
- Assisted in scheduling employee shifts, ensuring adequate coverage and operational efficiency weekly.
- Conducted regular inspections of equipment and facilities to ensure proper functioning and cleanliness.
- Collaborated with management to implement process improvements and achieve operational goals.
Team Member
Nihao Fresh
08.2020 - 11.2020
- Provided exceptional customer service by greeting guests, taking accurate orders, and addressing inquiries.
- Assisted in food preparation tasks, including chopping vegetables, marinating meats, and assembling dishes.
- Cooked and prepared menu items according to recipe standards, ensuring quality and presentation.
- Maintained cleanliness and sanitation in work areas by washing dishes, sanitizing surfaces, and disposing of trash.
- Handled customer transactions accurately and efficiently using cash registers or POS systems.
Team Member
Arby's
07.2019 - 07.2020
- Delivered outstanding customer service by greeting guests warmly and efficiently handling their orders.
- Accurately processed orders using POS systems, ensuring prompt service.
- Prepared menu items such as sandwiches, wraps, salads, and sides according to Arby's standards.
- Maintained cleanliness and sanitation standards in dining areas, kitchen, and restrooms.
- Assisted with restocking supplies and managing inventory levels.
Education
General Credits -
Johnson County Community College
Overland Park, KS 08.2023 - Current
Professional Pilot Program - undefined
Kansas State Aerospace and Technology Center
Salina, KS 08.2021 - 01.2023
High School Diploma - undefined
Shawnee Mission North High School
Overland Park, KS 08.2017 - 05.2021
Skills
- Customer Service
- Team Leadership
- Problem-solving
- Time Management
- Communication
- Cash Handling
- Organization
- Training and Development
- Adaptability
- Attention to Detail
- Technical Knowledge
- Salesmanship
- Stress Management
- CCTV monitoring
Awards
- Spirit of the Orchestra Award, Shawnee Mission North Orchestra, 2017
- Honor Roll, Shawnee Mission North, 2017-2021
- Northman Award, Shawnee Mission North, 2021
- Distinguished Excellence in Entertainment, Governor Laura Kelly, 2020
Timeline
Security Officer
Allied Universal Security Services
02.2025 - Current
Picker Packer
Smart Warehousing
01.2025 - 02.2025
City Carrier Assistant
United States Postal Service
10.2024 - 12.2024
Team Member
McDonald's
09.2024 - Current
General Credits -
Johnson County Community College
08.2023 - Current
Professional Pilot Program - undefined
Kansas State Aerospace and Technology Center
08.2021 - 01.2023
Team Lead
Go Car Wash
02.2021 - 04.2024
Team Member
Nihao Fresh
08.2020 - 11.2020
Team Member
Arby's
07.2019 - 07.2020
High School Diploma - undefined
Shawnee Mission North High School
08.2017 - 05.2021
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