SHAUN GOODWIN
Summary
I am an experienced professional with a proven track record of success in the automotive industry. Throughout career, I have held a variety of roles, including sales manager, finance manager, and operations manager, gaining a comprehensive understanding of the industry and its various functions.
Expertise in customer service and communication has allowed me to build and maintain strong relationships with customers, vendors, and employees alike. I am committed to creating a positive work environment and empowering the team to achieve their full potential.
Overall, results-oriented leader with a deep passion for the Auto &RV industry and a strong desire to drive business success through effective leadership and management practices.
Overview
17
17
years of professional experience
Work History
General Manager
LAZY DAYS RV
12.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.P&L
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed and maintained relationships with customers and suppliers through account development.
Finance Manager
La Mesa Rv
01.2021 - 12.2021
Finance Manager
Qquebedeaux GMC
01.2019 - 01.2020
General Sales Manager/Finance Manager
JIM CLICK AUTOMOTIVE
04.2014 - 01.2020
- Recruited and hired top-level talent to add value and expertise to sales department.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Assistant Service Manager/ SALES
AUTONATION
10.2006 - 04.2014
- Followed up with customers during and after installations to verify satisfaction.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Guided techs on automotive repair, tool usage, and equipment operation.
- Developed department processes and procedures to boost customer satisfaction.
Education
Associate of Science - Electronics Systems
USAF
2001
Skills
- Quality Standards
- Profit Enhancement
- Manage Employees
- Adaptable to Changing Demands
- Handling Complaints
- Staff Coaching and Training
Timeline
General Manager
LAZY DAYS RV
12.2021 - Current
Finance Manager
La Mesa Rv
01.2021 - 12.2021
Finance Manager
Qquebedeaux GMC
01.2019 - 01.2020
General Sales Manager/Finance Manager
JIM CLICK AUTOMOTIVE
04.2014 - 01.2020
Assistant Service Manager/ SALES
AUTONATION
10.2006 - 04.2014
Associate of Science - Electronics Systems
USAF
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