Shaun Hoffman
Area Manager
Wisconsin Rapids,WI
Summary
Dynamic leader with a proven track record at Billerud US Holdings, adept in business development and fostering strong client relationships. Excelled in controlling costs and driving operational efficiencies, resulting in significant process improvements. Skilled in vendor management and customer relationship management, consistently enhancing operational outcomes and team performance.
Overview
7
7
years of professional experience
Work History
Area Manager
Billerud US holdings.
Wisconsin Rapids, WI
05.2023 - 08.2024
- Mentored team members by demonstrating best practices for sales and customer service.
- Conferred with technical and administrative staff to devise and implement corrective actions.
- Aligned procedures and protocols with changing business demands.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Worked with direct reports to develop and implement action plans, improving operating results.
Operations Coordinator
Verso Paper Mill
Wisconsin Rapids, WI
01.2018 - 05.2023
- Allocated resources and materials to respective departments to accommodate needs.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Implemented new operational procedures, resultingin an increase in process efficiency.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Analyzed data to identify areas of improvement within the business.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Implemented security policies and procedures to protect company assets from theft, loss, or damage.
Education
Associate of Science - Police Science
Mid-State Technical College
Wisconsin Rapids, WI05-1994
Skills
- Controlling costs
- Business development and planning
- Relationship building and management
- Vendor management
- Facility inspections
- Customer relationship management
Timeline
Area Manager
Billerud US holdings.
05.2023 - 08.2024
Operations Coordinator
Verso Paper Mill
01.2018 - 05.2023
Associate of Science - Police Science
Mid-State Technical College
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