Shaun Jones
Gilbert,AZ
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting company needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
4
4
years of professional experience
Work History
Dispatch Intern
Mesa Airlines
Phoenix, AZ
11.2021 - Current
- Utilized computer data entry software, and Microsoft Windows based programs, specifically Excel
- Developed business, financial and analytical skills needed for career.
- Sorted and organized files, spreadsheets and reports, specifically fuel tankering lists.
- Consistently worked on different projects to improve dispatch environment
- Delivered clerical support by handling range of routine and special requirements.
Air Operations Agent
Worldwide Flight Services
Mesa, AZ
04.2021 - 11.2021
- Maintain flight and events logs, aircrew flying records, fuel records, and flight operations records of incoming and outgoing flights.
- Oversee fueling, passenger management, and departure of aircraft at busy Mesa-Gateway airport with high daily departures and arrivals.
- Monitor airport duties and personnel to make proactive changes to procedures, workflows, and task responsibilities to maintain operations targets.
- Oversee daily flight operations to ensure high levels of productivity.
- Manage flight itinerary updates and communicated changes to appropriate airport control contacts and pilots to optimize movements and protect aircraft.
- Address urgent issues, including medical emergencies and flight operation obstacles
Facility Manager
Arizona State University, Sun Devil Fitness Center
Mesa, AZ
09.2019 - 08.2021
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Was promoted from facility supervisor to facility manager in August 2020
- Supervised staff of 3, of facility supervisors in day-to-day activities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Fulfillment Specialist
Columbia Electric Supply
Spokane, WA
06.2019 - 08.2019
- Walking up to 7 hours per day fulfilling customer orders throughout warehouse, which include lifting heavy objects and equipment
- Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards
- Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors
Engineering Intern
MoCo Engineering & Fabrication
Spokane, WA
02.2018 - 08.2018
- Assisted senior engineers and management with clerical duties, including creation of safety manuals, printing of part maps for lumber stackers and scanning past jobs to keep department functioning efficiently and workflows running smoothly
- Used programs such as Solid works and Microsoft Excel to assist senior engineers with organizing future jobs
Education
Bachelor of Science - Air Transportation Management
Arizona State University Polytechnic
Mesa, AZ05.2022
High School Diploma -
University High School
Spokane Valley, WA06.2018
Skills
- Microsoft Office expertise
- Flight log updates and audits
- Aircraft operations procedures
- Technical and organizational skills
- Data management
- Computer proficiency
- Analytical skills
- Organization and time management
- Great communication and interpersonal skills
- Preforming administrative tasks
Timeline
Dispatch Intern
Mesa Airlines
11.2021 - Current
Air Operations Agent
Worldwide Flight Services
04.2021 - 11.2021
Facility Manager
Arizona State University, Sun Devil Fitness Center
09.2019 - 08.2021
Fulfillment Specialist
Columbia Electric Supply
06.2019 - 08.2019
Engineering Intern
MoCo Engineering & Fabrication
02.2018 - 08.2018
Bachelor of Science - Air Transportation Management
Arizona State University Polytechnic
High School Diploma -
University High School
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