Shaun Stewart
Gainesville,GA
Summary
Insurance professional with 12 years of experience in property assessment, coverage determination, and settlement negotiation. Completed over 15,000 insurance and property inspections, demonstrating strong attention to detail and industry knowledge. Expertise in roofing and construction complemented by excellent documentation and interpersonal skills. Proven ability to manage high case volumes with precision and care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Independent Insurance Adjuster
Self Employed
Gainesville, GA
09.2024 - Current
- Executes thorough investigations into insurance claims, assessing financial losses from property damage
- Collaborates with claimants, contractors, and public adjusters to negotiate scope and settlement
- Climbs and accesses all steep and high roofing systems to ensure that an accurate scope has been completed
Senior Field Technician
Hancock Claims Consultants
Alpharetta, GA
01.2023 - Current
- Expert in tall and steep roofing systems with extensive experience serving over 100 national insurance carriers
- Assesses, analyzes, and records all storm-related damages to properties, encompassing interior damages along with damages to elevations and roofing systems
- Executed over 15,000 property inspections while operating in multiple roles within company
Carolinas Regional Manager
Hancock Claims Consultants
Alpharetta, GA
09.2018 - 12.2022
- Managed a team of 30 to 50 technicians depending on claim volume
- Responsible for onboarding and calibration of all new technicians
- Led business development efforts by fostering and maintaining effective connections with insurance carriers and managers in the region
- Supervised day-to-day operations of region, ensuring efficient scheduling of assignments and prompt resolution of escalations
- Assisted with the piloting of numerous programs, including the virtual inspection platform for Allstate which is now being employed by numerous carriers
- Utilized as a roof expert by multiple carriers in arbitrations and legal proceedings
Assistant Regional Field Manager
Hancock Claims Consultants
Alpharetta, GA
03.2016 - 09.2018
- Piloted position as first assistant regional manager withing the company
- Streamlined calibration and onboarding efforts for all incoming technicians
- Performed manager reinspects upon carrier request
- Assisted Regional Manager in all duties required of running a multi-state region (Pennsylvania, New Jersey, and New York)
- Utilized as a roof expert by multiple carriers in arbitrations and legal proceedings
Education
Associate of Arts - Music Performance
Darton College
Albany, GA05-2012
Skills
- Steep/Tall Roof Expert
- Xactimate Proficient
- Symbility Proficient
- Strong Negotiator
- Strong Interpersonal and Soft Skills
- Clear Communication
Certification
- Georgia Adjusters License- 3730759
- HAAG Certified since 2013- 201306352
- Xactimate Certified
Timeline
Independent Insurance Adjuster
Self Employed
09.2024 - Current
Senior Field Technician
Hancock Claims Consultants
01.2023 - Current
Carolinas Regional Manager
Hancock Claims Consultants
09.2018 - 12.2022
Assistant Regional Field Manager
Hancock Claims Consultants
03.2016 - 09.2018
Associate of Arts - Music Performance
Darton College
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