SHAUNA CARR

• Crafted a variety of dishes according to specific recipes, varied menus, and changing conditions to satisfy client tastes.
• Demonstrated proficiency in precision cutting and carving techniques.
• Scheduled and arranged place settings based on dining styles, specifically for multi-course dinners that featured pre-plated meals.
• Instrumental in orchestrating marketing events, including trade shows, conferences, and weddings, by actively participating in planning, executing, and coordinating various tasks.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Developed procedures for efficient check-in and check-out processes for guests, according to vacancy and duration of stay.
• Ensured compliance with health codes, safety regulations, and other applicable laws.

• Professionally and efficiently assisted customers through phone calls regarding product inquiries, billing questions, and other relevant customer issues.
• Guided customers through the company's website to find desired information or items for purchase.
• Effectively utilized my expertise to promptly resolve customer inquiries using the company's knowledge base.
• Participated in ongoing training programs related to job duties or responsibilities.
• Utilized work desktop setup and CRM software to exceed established minimum targets in providing excellent customer service via calls, emails, and chats.
• Conducted mystery shopping visits to evaluate businesses for compliance, signage, prices, and customer service.

• Supervised a team of 10 workers in the warehouse domain, ensuring streamlined workflow procedures.
• Monitored incoming shipments for quality assurance purposes and organized storage areas accordingly.
• Picked and packed orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
• Monitored production processes for conformance with quality standards.
• Conducted process audits to ensure adherence to established standards.

Primary liaison among clients, vendors, suppliers, and management in the territory.

• Monitored inventory levels at each location within assigned territory to ensure adequate stock availability.
• Collaborated with suppliers, manufacturers, and retailers to properly execute merchandising plans and planograms.
• Assumed simultaneous management of numerous undertakings, ensuring optimal task allocation and prioritization.
• Trained and supervised merchandising staff, fostering a team-oriented environment focused on performance and development.
• Conducted risk assessments to identify potential areas of fraud or non-compliance.
• Crafted visually eye-catching displays, highlighting key features of products, adhering to vendor planograms, and updating labels and stock.

• Performed box truck pre-trip vehicle inspections.
• Lifted boxes and products with various equipment, using correct safety gear and techniques.
• Navigated routes with relevant map programs and GPS systems to ensure timely delivery of 300+ packages per day.
• Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
• Managed inventory levels during deliveries by verifying load counts against shipping manifests.
• Verified deliveries against shipping instructions prior to delivering to customers.

• Developed and implemented business plan to grow company revenue.
• Identified, recruited, and trained new staff.
• Negotiated contracts with clients for services rendered.
• Managed operations of the business, including financial records, staff, and scheduling.
• Marketed cleaning services to grow customer base, offering client referral discounts, coupons, and holiday promotions via social networking, marketing, and advertising.
• Performed renovation, gutting, and detailed cleaning services for residential and commercial properties in fast paced environment with multiple interruptions
• Safely handled, mixed, and stored chemical cleaners.

• Developed promotional strategies, increasing sales volume, exceeding previous sales.
• Repaired broken frames using specialty tools and equipment.
• Inspected completed eyeglasses to ensure accuracy before releasing them to patients.
• Demonstrated how to insert, remove, and care for contact lenses upon dispensing.
• Completed opening and closing procedures, handled cash register, verified insurance coverage.
• Collected customer measurements, such as temple length, seg heights, vertex distance, and PD.
• Recommended specific lenses, coatings and frames to suit individual client needs.

• Conducted background, employment, reference, and credit checks.
• Conducted property tours highlighting amenities and providing key details to potential tenants.
• Ensured compliance with all state and local fair housing laws during contract creation, rent collection, and eviction notice preparation.
• Drove growth in occupancy numbers by deploying dynamic promotional efforts.
• Styled, designed, and maintained designated property showcased to potential tenants.
• Engaged in community outreach initiatives to enhance awareness of company offerings.
• Managed tenant relations by responding to inquiries, addressing complaints, and resolving issues in a timely manner.