Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shauna Claude

Miami,FL

Summary

Passionate consultant pharmacist dedicated to improving overall healthcare outcomes through quality care, personalized medication management and meaningful interactions.

Overview

19
19
years of professional experience
4
4
years of post-secondary education

Work History

Health Outcomes Pharmacist

Walgreens Boots Alliance
06.2023 - Current
  • Collaborated with team members to develop and implement strategies for continuous improvement in quality of care.
  • Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
  • Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
  • Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
  • Improved patient outcomes by providing comprehensive medication therapy management and counseling.

Pharmacist Supervisor

Custom Health
03.2022 - 06.2023
  • Responsible for direct management and oversight of contracted pharmacists to ensure care is delivered in accordance with client expectations and CMS guidelines
  • Collaborate with the Clinical Account Manager to establish clinical program implementation and maintenance plans and optimize workflows for care delivery
  • Collaborate with the Director of Compliance and Quality Assurance to create and maintain training and quality assurance plans that ensure fulfillment of clinical expectations and legal requirements

MTM Pharmacist

CHC Health
10.2016 - 03.2022
  • Provided evidence-based recommendations on appropriate pharmacotherapy options, leading to cost-effective treatment plans tailored to individual needs.
  • Optimized patient outcomes by conducting comprehensive medication reviews for a diverse patient population.
  • Enhanced patient safety by identifying and resolving drug-related problems, including drug interactions, inappropriate dosages, and adverse effects.
  • Conducted thorough assessments of patients' medication regimens to identify gaps in care and optimize therapeutic outcomes.

Pharmacist

Walgreens
01.2005 - 05.2021
  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
  • Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.

Education

Doctor of Pharmacy -

Nova Southeastern University
Davie, FL
08.2020 - 05.2024

Skills

Leadership

Account Management

Medication Therapy Management

Pharmacogenomics Implementation

Quality Assurance

Timeline

Health Outcomes Pharmacist

Walgreens Boots Alliance
06.2023 - Current

Pharmacist Supervisor

Custom Health
03.2022 - 06.2023

Doctor of Pharmacy -

Nova Southeastern University
08.2020 - 05.2024

MTM Pharmacist

CHC Health
10.2016 - 03.2022

Pharmacist

Walgreens
01.2005 - 05.2021

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Shauna Claude