Shauna Henry
Moneague,Jamaica
Summary
Honest and insightful Inspector with outstanding verbal and written communication skills. Performs complex residential inspections to ensure compliance with city regulations and codes. Dependable and flexible.
Overview
10
10
years of professional experience
Work History
Office Coordinator
Scottsdale Plaza Resort
Scottsdale
11.2024 - Current
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
Room Attendant
Kingston resorts
Myrtle Beach, South Carolina
05.2024 - 11.2024
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
Self Inspector /Office Coordinator
Highgate Hotels
Scottsdale, Arizona
11.2023 - 05.2024
- Clean and inspect my own rooms
- Inspect other housekeepers rooms
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Created and maintained filing systems, both paper and electronic.
- Followed up with customer inquiries via phone or email promptly.
Cashier
SDA hospitality
Panama ci
05.2023 - 11.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Self inspector for housekeeping
Dawson Employment inc
Scottsdale, United States
12.2021 - 05.2022
- Company Overview: Scottsdale plaza Resort
- Cleaning rooms,bathrooms etc
- Scottsdale plaza Resort
Housekeeper
Dawson Employment Inc
Scottsdale, United States
12.2018 - 06.2019
- Company Overview: Scottsdale plaza Resort
- Clean rooms , bathroom, dust
- Scottsdale plaza Resort
Housekeeper
Dawson Employment Inc
Scottsdale, United States
12.2017 - 06.2018
- Company Overview: Scottsdale plaza Resort
- Clean rooms ,bathroom , dust and vacuum
- Scottsdale plaza Resort
cashier
Hardee’s Restaurant
sevierville, United States
05.2015 - 09.2015
- Drive through cashier, take orders , cash out and hand out orders,make shakes and clean up work station when finish
Customer service agent ( payments)
Ibex Global
Drax Hall, Jamaica
Education
Bachelor of science degree - business studies finance and management
The Moneague College
Moneague, St.Ann, Jamaica11.2016
High School Diploma -
Albert Town High
Trelawny Jamaica06-2012
Associate degree - business studies
The Moneague College
Moneague, St.Ann, JamaicaSkills
- Accounting skills
- Leadership skills
- Computer Skills: Microsoft office
- Presentation/slideshows
- Social media
References
Alex Howard, Human Resource Manager, Scottsdale plaza resort, 8337241631
Hobbies and Interests
- Netball and volleyball
- Accounting
- Finance and management
Skills
Accounting skills, Leadership skills
Timeline
Office Coordinator
Scottsdale Plaza Resort
11.2024 - Current
Room Attendant
Kingston resorts
05.2024 - 11.2024
Self Inspector /Office Coordinator
Highgate Hotels
11.2023 - 05.2024
Cashier
SDA hospitality
05.2023 - 11.2023
Self inspector for housekeeping
Dawson Employment inc
12.2021 - 05.2022
Housekeeper
Dawson Employment Inc
12.2018 - 06.2019
Housekeeper
Dawson Employment Inc
12.2017 - 06.2018
cashier
Hardee’s Restaurant
05.2015 - 09.2015
Customer service agent ( payments)
Ibex Global
Bachelor of science degree - business studies finance and management
The Moneague College
High School Diploma -
Albert Town High
Associate degree - business studies
The Moneague College