Shauna Isbell
Harrison,AR
Summary
Results-oriented law enforcement and investigation specialist with several years of experience in coordinating investigations, researching and reviewing case files and conducting interviews. Resourceful leader focused on keeping alert and open perspective during investigations while utilizing expert problem-solving in unlocking complex cases. Successful investigator bringing strong background in casework to position within robust and professional organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Investigator Corporal
Boone County Sheriff's Office
Harrison, AR
06.2018 - Current
- Pursued criminal investigations in crimes against persons, major crimes, property crimes, etc.
- Collected, analyzed and interpreted information, documentation and physical evidence associated with criminal investigations.
- Conducted interviews with witnesses and/or suspected persons.
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
- Prepared case reports from allegations, transcripts of interviews and physical evidence.
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations and evidentiary materials.
- Testified in criminal court proceedings, both major crime and misdemeanor infractions
- Organized and maintained files of all investigative activities.
- Gathered evidence from crime scenes including photographs, fingerprints, and physical samples.
Sales Representative
Lecheek Nutrition
Harrison, AR
01.2018 - 06.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentation.
Sales Manager
Branson Getaways
Harrison, AR
07.2010 - 07.2017
- Resolved customer relations issues, enabling quick resolution and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Created and maintained excel spreadsheets for bookkeeping records as well as employee salaries
Education
Basic Law Enforcement Certificate - Law Enforcement
Arkansas Law Enforcement Training Academy
Camden, AR08-2020
Edward H. White High School
Jacksonville, FL05-2007
Some College (No Degree) - English Composition
North Arkansas College
Harrison, ARSkills
- Certified Computer Voice Stress Analyzer Operator
- Evidence collection and processing
- Crime Scene Processing
- Defensive Tactics
- CPR/First Aid certified
- Certified Instructor
- Tactical Vehicle Intervention Certified
- Taser Certified
- GLOCK Armorer Certified
- OC Spray Certified
- BAC Certified
- Standardized Field Sobriety Test Certified
- Radar/Lidar Certified
- Fugitive location and apprehension
- Records handling and management
- Crime lab procedures
- Report Preparation
- Prepared and organized
- Interview and Interrogation skills
- Major Crimes Investigations
- Interview coordination
- Missing persons investigations
- Crime scene photography
- Report Generation
- Surveillance techniques
- Deadline and results-oriented
- Ethical and honest
- Federal, state, and local laws knowledgeable
- Detailed report writing
- Microsoft Office proficiency
- Court proceeding experience
- Civil Process
- Firearms proficiency
- Emergency management experience
Affiliations
- Fishing
- Travelling
- Coin Collecting
Accomplishments
- Investigator of the Year 2022 - Boone County Sheriff's Office Criminal Investigations Division
- Commendations from department heads
Certification
- Computer Voice Stress Analyzer - April 2023
- General Law Enforcement Certificate
Timeline
Investigator Corporal
Boone County Sheriff's Office
06.2018 - Current
Sales Representative
Lecheek Nutrition
01.2018 - 06.2018
Sales Manager
Branson Getaways
07.2010 - 07.2017
- Computer Voice Stress Analyzer - April 2023
- General Law Enforcement Certificate
Basic Law Enforcement Certificate - Law Enforcement
Arkansas Law Enforcement Training Academy
Edward H. White High School
Some College (No Degree) - English Composition
North Arkansas College
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