Shauna McMullen
Livonia,MI
Summary
Responsible with excellent communication skills and extensive background marked by repeated success in care delivery. Sensitive, caring and professional attitude toward staff, patients and families. Operates well in high-volume, stressful settings with great multitasking and conflict resolutions skills.
Overview
15
15
years of professional experience
Work History
Head Bartender
Wild Willy's Bar & Grill
10.2014 - 06.2020
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Poured and prepared mixed drinks for customers daily.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Cashier
Jet's Pizza
11.2005 - 10.2011
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Baker College
Owosso, Michigan12.2021
Associate of Arts -
Henry Ford College
Dearborn, MI08.2018
Skills
- Interpersonal Relationships
- Cleaning and Sanitizing
- Multitasking and Prioritization
- Teamwork and Professionalism
- Self-motivated professional
- Computer proficiency
- Patient Advocacy
- Patient confidentiality
Timeline
Head Bartender
Wild Willy's Bar & Grill
10.2014 - 06.2020
Cashier
Jet's Pizza
11.2005 - 10.2011
Associate of Applied Science - Diagnostic Medical Sonography
Baker College
Associate of Arts -
Henry Ford College
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