Summary
Overview
Work History
Education
Skills
Timeline
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Ross Tweedie

Rutland,VT

Summary

Personable with 20 years of experience working in high traffic venues. Collaborative leader, establishing functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs.

Overview

19
19
years of professional experience

Work History

Head Bartender

5 Napkin
New York, NY
04.2017 - 11.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Trained new bartenders and servers on drink preparation, garnish preparation and sanitation protocol.

Server/Lead Bartender

Olive Garden
New York, NY
11.2002 - 02.2017
  • Closed out cash register and prepared cashier report at close of business.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Consulted with managers to organize special events and promotions.

Education

Bachelor of Arts - Environmental Science

Castleton University
Castleton, VT
05.2002

Skills

  • Professional Service Standards
  • Handling Difficult Customers
  • Supply and Inventory Maintenance
  • Cash Handling and Management
  • Multitasking and Prioritization
  • Hospitality and Guest Service
  • Teamwork and Professionalism
  • Interpersonal Relationships

Timeline

Head Bartender

5 Napkin
04.2017 - 11.2021

Server/Lead Bartender

Olive Garden
11.2002 - 02.2017

Bachelor of Arts - Environmental Science

Castleton University

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Ross Tweedie