Holly McDonnell
Boynton Beach
Summary
Well-rounded and committed to providing consumers with genuine hospitality and delivering exceptional services in any work environment. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server /Head Bartender
Hediger Hospitality
10.2024 - Current
- Intimate dinner gatherings in each clients home provides the client with an impression that goes beyond any dine-in experience.
- These exciting opportunities are meaningful and allow you to become closer with clients in order to ensure a relaxing and elevated experience.
- We arrive on scene and I like to tell the gang, "Show Time!" with respect to all of the moving parts we execute throughout the evening.
Server
Caffe Luna Rosa
06.2024 - Current
- Fast paced work environment with responsibility of opening the restaurant in a timely manner
- Ensuring each guests needs are fulfilled beyond the cuisine. Personally ensuring all guests are laughing and starting their day off on a happy foot
Assistant To The Owner
POSH Parties
01.2023 - Current
- Constant communication with the team throughout each event to ensure performance quality is achieved
- Perform general office duties, such as ordering supplies, maintaining records while ensuring daily tasks are complete.
Bartender
Trevini Ristorante
10.2023 - 01.2025
- It was my roll to provide a well executed bartending experience for each individual guest
- Keep a calm approach to eager guests and work with accuracy
- Greet all guests with warm welcome to ensure their experience starts off elevated
Bartender
Island Kitchen
10.2022 - 11.2023
- Managed the bar and prioritized communication with management to ensure maintenance of inventory.
- Cleaned, restocked and prepared the bar at the end of every shift for the following morning to ensure success.
- Set up banquets, weddings and community fundraisers for 300-1,500 guests in attendance.
Medical Coder
PBS Computerized Medical Billing|PBS
02.2021 - 11.2022
- Expertly assigned charges and payments for medical procedures
- Sought clarification from physicians and other hospital personnel for answers to needed coding interpretations prior to abstracting records
- Performed routine quality assurance audits to promote data integrity and followed HIPAA guidelines.
Hospitality Associate
Cucina
12.2019 - 02.2020
- Maintained table settings by removing finished courses, replacing proper cutlery and refilling beverages promptly and courteously
- Enhanced operational efficiency by using slow periods to restock employee and consumer supplies
- Upsold high valued items such as featured specials and craft cocktails to enhances sales
- Collaborated with kitchen team to support order preparation and provide efficient customer service by verifying meals and allergy awareness.
Hospitality Associate
Grato
10.2018 - 12.2019
- Kept updated knowledge of the menus and promotions and made recommendations according to preferences and allegories
- Monitored guests for intoxication and immediately reported concerns to management
- Retrieved prepared orders from kitchen areas and promptly delivered to guests.
Hospitality Associate
Starbucks
06.2016 - 02.2019
- Listened carefully to customer requests to create personalized, delicious beverages
- Prevented health code violations and maintained store professionalism by sanitizing the work environment consistently each shift
- Pleasantly interacted with customers during high volume hours to promote a fun,positive environment.
Education
Associate In Hospitality Administration And Management -
Palm Beach State College
Palm Beach Gardens, FL05.2018
Skills
- Administrative Support
- Customer Service
- Interpersonal Relationships
- Professional Service Standards
Certification
Certified Medical Coder
References
Heather Lowenthal Owner and Director of POSH Parties 561-302-0702
Gianni Minervini Owner of Trevini Palm Beach 561-833-3883
Michelle Wilde Event Planner of the Palm Beaches and Miami 561-301-1427
Timeline
Server /Head Bartender
Hediger Hospitality
10.2024 - Current
Server
Caffe Luna Rosa
06.2024 - Current
Bartender
Trevini Ristorante
10.2023 - 01.2025
Assistant To The Owner
POSH Parties
01.2023 - Current
Bartender
Island Kitchen
10.2022 - 11.2023
Medical Coder
PBS Computerized Medical Billing|PBS
02.2021 - 11.2022
Hospitality Associate
Cucina
12.2019 - 02.2020
Hospitality Associate
Grato
10.2018 - 12.2019
Hospitality Associate
Starbucks
06.2016 - 02.2019
Associate In Hospitality Administration And Management -
Palm Beach State College
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