Shauna Meche
Lafayette,LA
Summary
Customer-oriented Program Manager with over twenty years of experience in strategic planning and complex problem-solving. Expert in networking, marketing, cross-functional communication, employee supervision and process improvements. Decisive leader ready to leverage background in program management to expand organizational success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medicaid Program Manager
State Of Louisiana-Medicaid
Baton Rouge, LA
02.2023 - Current
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
MEDT Program Manager
State Of Louisiana-Medicaid
Baton Rouge, LA
05.2021 - 02.2023
- Maintained records related to program activities, such as attendance logs, budget documents.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Prioritized tasks and managed teams throughout multiple projects.
- Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
Program Monitor
State Of Louisiana-Medicaid
Baton Rouge, LA
09.2012 - 05.2021
- Assisted in the development of program goals and objectives.
- Consulted with staff on resolution of complex service issues.
- Collaborated with other departments to ensure efficient delivery of services.
Medicaid Analyst 2
State Of Louisiana-Medicaid
Baton Rouge, LA
12.2005 - 09.2012
- Compiled financial information from various sources for budgeting purposes.
- Analyzed data to ensure compliance with federal and state regulations.
- Granted, modified, denied, or terminated assistance based on key information and eligibility determination.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Conducted interviews with applicants, explaining benefits process and which programs were available.
- Informed applicants of other agencies providing useful or related assistance.
Medicaid Analyst 1
State Of Louisiana-Medicaid
Baton Rouge, LA
12.2004 - 12.2005
- Conducted interviews with applicants, explaining benefits process and which programs were available.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
Education
Bachelor of Arts - Sociology
University of Southern Louisiana
Lafayette, La12-1997
Skills
- Community Outreach
- Interpersonal Skills
- Program Reviews
- Critical Thinking
- Flexible and Adaptable
- Detail Oriented
- Problem-Solving
Accomplishments
- 2023 Medicaid EPO Employee of the Year
Certification
- Lean Six Sigma Green Belt
Timeline
Medicaid Program Manager
State Of Louisiana-Medicaid
02.2023 - Current
MEDT Program Manager
State Of Louisiana-Medicaid
05.2021 - 02.2023
Program Monitor
State Of Louisiana-Medicaid
09.2012 - 05.2021
Medicaid Analyst 2
State Of Louisiana-Medicaid
12.2005 - 09.2012
Medicaid Analyst 1
State Of Louisiana-Medicaid
12.2004 - 12.2005
Bachelor of Arts - Sociology
University of Southern Louisiana
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