Shauna Munoz
Emory,TX
Summary
Detail-oriented Stock Room Associate with expertise in inventory management, product display, and cash handling. Proven ability to enhance customer satisfaction and train new staff effectively.
Overview
6
6
years of professional experience
Work History
Stock Room Associate, cashier front end manager
Ross Dress for Less
Greenville , TX
03.2020 - Current
- Organized stockroom to enhance inventory management and accessibility for team efficiency.
- Received and unpacked merchandise, preparing items for display on the sales floor.
- Assisted team in restocking shelves, ensuring proper product placement and visibility.
- Monitored product expiration dates, removing outdated items from the stockroom swiftly.
- Collaborated with associates to streamline stock replenishment processes and workflows.
- Replenished inventory with focus on addressing customer needs.
- Coordinated with management to identify and resolve inventory discrepancies.
- Maintained accurate cash drawer throughout shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed payment transactions and ensured correct change was given.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided prompt and accurate customer service to enhance overall shopping experience.
- Resolved customer complaints in a professional manner.
Education
Rains Isd
Emory, TX05-2009
Skills
- Inventory management
- Stock replenishment
- Cash handling
- Visual merchandising
- Safety protocols
- Customer relationship management
Timeline
Stock Room Associate, cashier front end manager
Ross Dress for Less
03.2020 - Current
Rains Isd