Shauna Smithson
Clinton,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Brooks Brothers
Clinton, NC
09.2011 - 04.2021
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Transported goods to designated areas within the warehouse facility.
- Received deliveries, scanned packages and updated orders in internal database.
- Recognized defective material and reported issues to management.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Ensured safety protocols were followed at all times while operating machinery.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Inspected damaged goods prior to disposal or return to vendor.
- Maintained stock levels in accordance with company policies.
- Performed cycle counts to maintain accurate inventory records.
- Established and maintained good relations with customers, vendors and transport companies.
- Identified discrepancies between physical count and computer data.
- Collaborated closely with other departments on special projects as needed.
- Processed returns of defective merchandise as required.
- Packed boxes and stock using organizational guidelines.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Used scanners to track parcel information, condition or receipt.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Used digital database to keep records of units and stock moved.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Education
GED -
Sampson Community College
Clinton, NC10-1999
Skills
- Attention to Detail
- Organization
- Recordkeeping
- Microsoft Office
- Critical Thinking
- Dependable and Responsible
- Multitasking
- Time Management
- Organizational Skills
- Data Entry
- Basic Math
- Microsoft Word
Timeline
Warehouse Worker
Brooks Brothers
09.2011 - 04.2021
GED -
Sampson Community College
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