Hilary Padilla
Clinton,NC
Summary
Dedicated professional with a proven track record of meeting and exceeding job responsibilities efficiently. Upholds high standards of accountability and performance, leading to successful outcomes in past roles. Strives to deliver results and drive success in future career opportunities with a strong work ethic and goal-focused approach. Demonstrated ability to take ownership of tasks, deliver quality work, and contribute positively to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
1285 Sunset Ave, Clinton, Nc 28328
08.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Pizza Delivery Driver
Domino's
Clinton, NC
09.2023 - 07.2024
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Ensured customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to delivery to assure accuracy and customer satisfaction.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Kept kitchen areas neat and clean by removing trash, organizing supplies, and washing dishes.
- Followed supervisor instructions to complete tasks on time.
Casher/Customer Service
Lowe's Home Improvement
01.2023 - 03.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High school diploma -
union high school
Rose Hill, NC06.2018
Skills
- Customer Service
- Memory Skills
- Reliability and punctuality
- Patience and composure
- Customer Complaint Resolution
- Data Entry
- Spanish speaker
Certification
CPR Certification
Timeline
Barista
Starbucks
08.2024 - Current
Pizza Delivery Driver
Domino's
09.2023 - 07.2024
Casher/Customer Service
Lowe's Home Improvement
01.2023 - 03.2024
High school diploma -
union high school