Shauna Street
Summary
Dynamic Office Administrator recognized for collaborative leadership and delivering measurable efficiency and service improvements. Increased facility usage significantly through optimized workflows. Implemented citywide automation, reducing processing times. Enhancing compliance for FMLA administration. Proven ability to deliver results through strategic initiatives and streamlined processes.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Office Administrator
The City of Oklahoma City
08.2024 - Current
- Streamlined facility use policies, boosting reservations and significantly increasing usage through redefined operational workflows between HVAC scheduling, reservations, and facility amenities
- Administer purchasing (ProCard, purchase orders, receipts) in Oracle to ensure budget compliance and timely vendor payments.
- Established FMLA administration process ensuring 100% compliance with federal and organizational regulations while enhancing adherence to law, processing times, and documentation standards for over 70 leave cases annually.
- Developed and deployed citywide automated workflow for take-home vehicle and mileage authorizations, converting paper approvals to an online platform, accelerating processing time and decreasing errors.
Executive Assistant
The City of Oklahoma City
03.2012 - 08.2024
- Attained role of official department representative on various city committees including FMLA liaison, JustFOIA, enterprise records management, and Oracle task force & HR labor relations partners.
- Optimized departmental operations by developing the FMLA administration framework and overseeing the full leave lifecycle—eligibility, designation, compliance tracking, and return work coordination—for approximately 100 employees.
- Designed and laid the foundation for departments Heart of the City campaign customizing rallies and fundraisers, increasing employee engagement from 15% to 95% and surpassing funding goals by $4K for 3 years in a row.
Quality Control Coordinator
Kelly Services / The City of Oklahoma City
08.2008 - 03.2012
- Audited vendor contracts and agreements for enhanced compliance with regulations and standards.
- Partnered daily with city personnel to facilitate exchange of essential information regarding fuel purchases, enhancing tank reconciliation processes.
- Constructed, tested and integrated a Citywide Fleet Fuel Billing chargeback system.
- Concentrated on enhancing established processes or implementing new ones.
Education
Business Technology Information Systems, A.A.S. -
Oklahoma State University -OKC
Skills
- Payroll and purchasing
- FMLA administration
- Policy development
- Compliance tracking
- Spreadsheet development
- Facility management
- Workflow automation
- Vendor management
Timeline
Office Administrator
The City of Oklahoma City
08.2024 - Current
Executive Assistant
The City of Oklahoma City
03.2012 - 08.2024
Quality Control Coordinator
Kelly Services / The City of Oklahoma City
08.2008 - 03.2012
Business Technology Information Systems, A.A.S. -
Oklahoma State University -OKC
Activities And Accomplishments
- Municipal Leadership Development Program - Class 9
- GSD Employee Charitable Campaign Coordinator for 2012-2022
- OKC Employee of the Month - December 2014
- OKC Employee of the Year - 2015