Shauna Turner
Boscawen,USA
Summary
Experienced Office Management and Administration Professional who excels at optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively independently and with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager/Bookkeeper
Monarch Energy LLC
Concord, NH
05.2023 - 05.2025
- This role grew as the company expanded from a small business annd acquired companies such as Sundial Solar, Sundial Geothermal, and Monarch Solar. My responsibilities in the position followed to include: bookkeeping, general HR, on-boarding, off-boarding, filing employee and business licensing and paperwork across multiple jurisdictions, general accounting, invoicing, company account reconciliation, accounts payable, accounts receivable, office general technical support, specialty technical support, field technical support, client/account support, equipment procurement, sales agency, territory advisor, general business management, company point of contact, software setup/implementation/maintenance, business proxy representative, graphic design, and event coordinator/attendee/specialist.
Store Manager
GameStop
Concord, NH
06.2020 - 05.2023
- Promoted from assistant store manager to store manager within 6 months. Grew primary location to place in the top 10% of all locations worldwide based on performance metrics, it remained in this placement for the duration of my tenure.
- Responsibilities in this position included: auditing, on-boarding/off-boarding, maintaining company sales & performance metrics, event coordination, marketing, technical support, coordination and networking with vendors, and assisting other stores without management across the district.
Marketing Specialist
Individual Contractor
Haverhill, MA
07.2019 - 03.2020
- Employed as an individual contractor by sponsor (Johnathan Merck) who owned multiple companies: Triad Associates Inc., Skips Garage, and Perfect-Trac. Under his employ as a marketing specialist, the position was to oversee marketing for these three companies.
- Responsibilities include: Business strategy implementation, website design coordination, networking, advertisement, multiple-platform social media maintenance, portfolio arrangement and publication, photography, editing, short/long distance travel, customer outreach, survey organization, event coordination, and review optimization.
ASSISTANT MANAGER
DRESS BARN
South Portland, ME
04.2018 - 08.2019
- Responsibilities include: Independently operating and maintaining location, payroll, marketing coordination, product staging, visual marketing, inventory auditing, training, and loss prevention, and consumer sales.
KEYHOLDER
SALON CENTRIC
Portland, ME
05.2017 - 08.2018
- Responsibilities include: Opening/closing store, display organization, marketing coordination, product staging, and customer service.
ASSOCIATE/LEAD CASHIER
DSW
South Portland, ME
05.2015 - 05.2017
- Responsibilities include: Store maintenance, product staging, and customer service.
Education
BACHELORS - INTERNATIONAL BUSINESS MANAGEMENT
UNIVERSITY OF SOUTHERN MAINE
Portland, MEHIGH SCHOOL DIPLOMA -
BONNY EAGLE HIGH SCHOOL
Skills
- Auditing
- Accounting
- Quickbooks
- Microsoft Office/Suite
- Marketing Coordination
- Hiring, Onboarding, Training
- New Business Development
- Customer Service
- Google AdWords
- Contract Administration
- Analytics
- Business Administration
- System Administration
- Store Management Experience
- ZohoOne
- Event Planning
- Marketing Management
- Business Management
- Accounts Payable
- Office Administration
- Loss Prevention
- Inventory Management
- Event Coordination
- Office Management
- Accounts Receivable
- Human Resources
- Administrative Experience
- Business Development
- Contract Specialist
- Content Creation
- Salesforce
- Business Analysis
- Account Reconciliation
- Adobe Creative Suite
- Product Marketing
- Content Development
- Branding
- Networking
- MailChimp
- Events Management
- Social Media Management
- Account Management
- Office Management
- Office Administration
- Data Entry
- Billing/Invoicing Specialist
- Schedule Management
- Bookkeeping
- Account Reconciliation
- Operations Management
- Project Management
- Technical Support
- Vendor Engagement
- Banking Operations
Additional Information
INDIVIDUAL SKILLS:
- Exceptional mathematical/analytical skills
- Strong persuasive ability
- Able to rapidly adapt to any environment and new technology
- Highly motivated and career driven
- Proven team leader
Timeline
Office Manager/Bookkeeper
Monarch Energy LLC
05.2023 - 05.2025
Store Manager
GameStop
06.2020 - 05.2023
Marketing Specialist
Individual Contractor
07.2019 - 03.2020
ASSISTANT MANAGER
DRESS BARN
04.2018 - 08.2019
KEYHOLDER
SALON CENTRIC
05.2017 - 08.2018
ASSOCIATE/LEAD CASHIER
DSW
05.2015 - 05.2017
BACHELORS - INTERNATIONAL BUSINESS MANAGEMENT
UNIVERSITY OF SOUTHERN MAINE
HIGH SCHOOL DIPLOMA -
BONNY EAGLE HIGH SCHOOL