Shauna Young
CA
Summary
Dedicated, results-oriented professional with expertise in human resources, administration, and talent development. Proven track record of implementing innovative solutions to drive organizational success. Passionate about fostering a culture of collaboration and excellence. Seeking opportunities to support the mission and goals of a forward-thinking company.
Overview
8
8
years of professional experience
Work History
Gift Registry Consultant Manager - District Mentor
Macy's
01.2020 - Current
- Conduct market research and analyze customer behavior to inform strategic decisions.
- Guide organizational development and talent management initiatives.
- Develop and implement training to improve client experience and team performance.
- Surpass performance metrics with an entrepreneurial, solution-focused approach.
Talent Acquisition Specialist
Macy's Human Resources
Santa Ana, CA
01.2019 - 02.2020
- Collaborated with hiring managers to outline job specifications.
- Developed and managed comprehensive recruitment initiatives.
- Facilitated interviews and assessments to maintain efficient hiring processes.
- Maintained precise candidate records within ATS systems.
- Strengthened candidate engagement to optimize hiring results.
Human Resources Generalist
MOLE Valley Telecare Services
Leatherhead, England
12.2016 - 01.2019
- Guided managers and employees on HR policies and procedures.
- Maintained fairness in performance and disciplinary procedures.
- Facilitated resolution of employee conflicts.
- Fostered collaboration with leadership to enhance workplace inclusivity.
Education
Bachelor Of Business Studies -
Guildford College
Human Resource Analytics - Certificate
University of California Irvine
Skills
- Communication
- Team Player
- Customer Service
- Punctual
- Applicant tracking systems
- Data-driven decision making
- Onboarding processes
- Candidate sourcing
- Recruitment
- Customer relations
- Training and mentoring
- Training development
- Diversity and inclusion
- Customer service leadership
Timeline
Gift Registry Consultant Manager - District Mentor
Macy's
01.2020 - Current
Talent Acquisition Specialist
Macy's Human Resources
01.2019 - 02.2020
Human Resources Generalist
MOLE Valley Telecare Services
12.2016 - 01.2019
Bachelor Of Business Studies -
Guildford College
Human Resource Analytics - Certificate
University of California Irvine