Shaundra Gutierrez
Mesa,AZ
Summary
A seasoned entrepreneur, Shaundra excels in strategic thinking and team leadership, having established OnPoint Nails through innovative solutions and exceptional client engagement. Her tenure as CEO & Manager of Household showcases her adaptability and communication prowess, driving growth and fostering partnerships with a customer-focused approach. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards.
Overview
21
21
years of professional experience
Work History
Founder and Owner at OnPoint Nails
Self Employed
03.2023 - Current
- Established a successful business by identifying market needs and developing innovative solutions.
- Created and monitored promotional approaches to increase sales and profit levels.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Managed a calendar of 30+ clients
CEO & Manager of Household
Self Employed
01.2008 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Managed calendar of 5+ team members
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Administrative Assistant
Bluestone Properties
03.2003 - 12.2007
- Answered phone, delivering messages to staff, and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings and preparing crucial documents.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Cosmetology License - Cosmetology
Flores Institute of Nail Design
Mesa, AZ03.2023
GED -
Snowflake High School
Snowflake, AZ02.2002
Skills
- Team Leadership
- Strategic Thinking
- Marketing
- Entrepreneurial and Innovative
Timeline
Founder and Owner at OnPoint Nails
Self Employed
03.2023 - Current
CEO & Manager of Household
Self Employed
01.2008 - Current
Administrative Assistant
Bluestone Properties
03.2003 - 12.2007
Cosmetology License - Cosmetology
Flores Institute of Nail Design
GED -
Snowflake High School