Shaunella Welch Palmer
JAMAICA,NY
Summary
Dynamic insurance agent with expertise in personalized insurance solutions and client education. Proven track record in conducting detailed policy reviews and maintaining accurate records to ensure comprehensive client coverage.
Overview
3
3
years of professional experience
Work History
Insurance Agent
NILICO
New York, New York
11.2022 - 05.2026
- Provided personalized insurance solutions to meet client needs effectively.
- Educated clients on various insurance products and industry changes thoroughly.
- Conducted detailed policy reviews for clients to ensure comprehensive coverage.
- Maintained accurate records of client interactions and policy updates regularly.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Leveraged industry trends to shape solutions and approaches.
Education
Associate of Science - Mechanical Engineering
GUYANA TECHNICAL INSTITUTE
GUYANA06-2020
Associate of Arts - Business Administration And Management
CAMBRIDGE UNIVERSITY
ENGLAND 05-2011
High School Diploma -
ST JOHN'S COLLEGE
GUYANA 09-2006
Skills
- Insurance policy analysis
- Client education and documentation
- Product knowledge and sales techniques
- Customer relationship management
- Records management and recordkeeping
- Computer proficiency
- Analytical skills
- Problem-solving and troubleshooting
- Time management and adaptability
- Team collaboration
- Effective communication skills
- Interpersonal and verbal communication
- Decision-making abilities
- Attention to detail
Timeline
Insurance Agent
NILICO
11.2022 - 05.2026
Associate of Science - Mechanical Engineering
GUYANA TECHNICAL INSTITUTE
Associate of Arts - Business Administration And Management
CAMBRIDGE UNIVERSITY
High School Diploma -
ST JOHN'S COLLEGE