Shaunice Yates
Washington,DC
Summary
Dedicated security professional with extensive experience at Allied Universal Security Services, excelling in incident reporting and emergency response. Proven ability to enhance safety through vigilant surveillance and superior customer service, significantly reducing theft incidents. Detail-oriented and physically fit, committed to maintaining a secure environment for all.
Overview
11
11
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Denver, CO
01.2020 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
Loss Prevention Officer
Old Navy
Arlington, VA
03.2016 - 06.2019
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Conducted daily store walk-throughs to identify potential security risks.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Security Officer
Sephora
Washington, DC
01.2013 - 06.2017
- Supported loss prevention efforts through accurate documentation of incidents, enabling targeted improvements to store policies and processes.
- Maintained detailed records of security incidents, contributing to data-driven decision-making on security measures.
- Provided excellent customer service while enforcing store policies, creating a welcoming atmosphere for shoppers.
- Ensured a safe shopping environment for customers by addressing potential safety hazards promptly.
- Reduced incidents of shoplifting through prompt identification and reporting of suspicious activities.
- Responded effectively to customer concerns regarding safety or theft-related issues, demonstrating professionalism and empathy in all interactions.
Education
Cyber Security
Bowie State University
Bowie, MDSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Superior customer service
- Physical fitness
- Emergency response
Licensed Armed SPO
License Armed SPO in Washington DC
Timeline
Security Officer
Allied Universal Security Services
01.2020 - 04.2024
Loss Prevention Officer
Old Navy
03.2016 - 06.2019
Security Officer
Sephora
01.2013 - 06.2017
Cyber Security
Bowie State University