Shaunta Chapman
Jacksonville
Summary
Dedicated Medicaid Driver with Key Medical Transportation, skilled in wheelchair securement and defensive driving. Recognized for optimizing routes to enhance efficiency and ensuring patient confidentiality. Proven ability to maintain vehicle safety and cleanliness while providing compassionate support, fostering a calm environment for clients during transport.
Overview
2022
2022
years of professional experience
Work History
Medicaid Driver
Key Medical Transportation
- Ensured timely and safe transportation of Medicaid clients to various medical appointments.
- Maintained vehicle cleanliness and compliance with safety regulations for passenger safety.
- Assisted clients with boarding and disembarking, providing compassionate support during transport.
- Scheduled and coordinated daily routes to optimize efficiency and minimize wait times.
- Trained new drivers on operational procedures and best practices for patient care during transport.
- Ensured vehicle cleanliness and maintenance for a comfortable and safe ride experience for patients.
- Handled challenging behavioral situations with patience and professionalism, maintaining a calm environment within the vehicle.
Cashier
Southern Foodservice Management Inc.
- Ensured timely and safe transportation of Medicaid clients to various medical appointments.
- Maintained vehicle cleanliness and compliance with safety regulations for passenger safety.
- Assisted clients with boarding and disembarking, providing compassionate support during transport.
- Scheduled and coordinated daily routes to optimize efficiency and minimize wait times.
- Trained new drivers on operational procedures and best practices for patient care during transport.
- Ensured vehicle cleanliness and maintenance for a comfortable and safe ride experience for patients.
- Handled challenging behavioral situations with patience and professionalism, maintaining a calm environment within the vehicle.
Deli Associate
Rowe Grocery Store
04.2019 - 12.2021
- Prepared deli products according to food safety standards and company specifications.
- Assisted customers with product selection, providing knowledge on ingredients and preparation methods.
- Maintained cleanliness and organization of deli equipment and work areas to ensure operational efficiency.
- Operated slicing machines and scales, ensuring accuracy in portion sizes for customer orders.
- Collaborated with team members to manage inventory levels, minimizing waste through effective stock rotation.
- Wrapped, labeled, and displayed products attractively to enhance customer appeal and sales potential.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Sales Associate
Fairfield Inn Marriott
04.2005 - 03.2009
- Assisted guests with check-in and check-out processes, ensuring a smooth experience.
- Provided information on hotel amenities and local attractions to enhance guest satisfaction.
- Maintained cleanliness and organization of sales area to promote an inviting atmosphere.
- Supported team members during peak hours, improving overall service efficiency.
- Resolved guest inquiries and complaints promptly, fostering positive relationships.
- Collaborated with housekeeping to ensure timely room availability for incoming guests.
- Utilized property management system for accurate reservations and billing processes.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science -
American InterContinental University
Schaumburg, IL08.2019
Skills
- Wheelchair securement
- Punctuality
- Patient confidentiality
- Defensive driving
- Vehicle maintenance
Timeline
Deli Associate
Rowe Grocery Store
04.2019 - 12.2021
Sales Associate
Fairfield Inn Marriott
04.2005 - 03.2009
Medicaid Driver
Key Medical Transportation
Cashier
Southern Foodservice Management Inc.
Associate of Science -
American InterContinental University