Leadership skills with commitment to my work. Strong work ethic and adaptability skills.
Overview
2026
2026
years of professional experience
Work History
Income Maintenance Caseworker
Commonwealth/County of Delaware
2025 - Current
Interview clients to gather information and access needs. Evaluate applicants to determine programs clients eligibility for various programs. Maintain client records and process changes. Connect clients with resources.
Caseworker/Casework Supervisor
County of Delaware OIDD
2020 - 01.2024
Maintained a caseload of up to 40 cases while providing ongoing support to consumers and their families throughout the process of coordinating, locating and monitoring each case. Complete daily case notes, participate in staff meetings and trainings. As a Supervisor, some of my responsibilities were to manage a team and provide direction, guidance and support. Conducted biweekly supervisions to discuss progress and provide feedback and resolve conflicts as needed.
Administrative Clerk
Monarch Staffing
01.2018 - 01.2020
Provided administrative support to companies according to the requested assignment. Performed daily office operations.
Navigator
Virtua Health Center
01.2016 - 01.2018
Provided excellent customer service support to patients scheduling, rescheduling, and canceling appointments and communicating with doctors, provider centers and nurse managers. Reviewed patient medical history, verified insurance information and ensured compliance with HIPAA regulations.
Transcriptionist
Palmetto Family Medicine
01.2015 - 01.2016
Clarified doctor’s notes, enter into electronic health record systems, worked closely with team members to assist in multiple office needs, train other transcriptionist and comply with HIPAA regulations.
Youth Counselor
Crossroads Programs
01.2013 - 01.2015
Organized activities that promote physical activity and healthy lifestyle choices, encouraged positive behaviors and promoted a safe environment by enforcing rules and regulations while supervising youth. Aiding teen mothers on safely proving care for their babies and themselves to be equipped with life skills.
Vice President of Goodwill Staffing Services at Goodwill of Delaware & Delaware CountyVice President of Goodwill Staffing Services at Goodwill of Delaware & Delaware County
Income Maintenance Caseworker II at Halifax County Department of Social ServicesIncome Maintenance Caseworker II at Halifax County Department of Social Services