Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shavillyia Brown

Summary

Proven track record of enhancing customer satisfaction and team efficiency, exemplified during tenure at Best Buy. Skilled in HIPAA compliance and vehicle maintenance, with a knack for strong navigation and fostering team collaboration. Achieved significant productivity improvements by mastering time management and safety protocols, directly contributing to reduced guest complaints and increased sales.

Overview

10
10
years of professional experience

Work History

Medical Transportation Driver

Scr Medical Transportation
10.2023 - 06.2024
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Communicated with patients and healthcare workers in both English and [Language].
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.

Room Attendant

Holiday Inn Express Hotel Suites
02.2023 - 09.2023
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.

Team Member

Target
03.2022 - 01.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Order Filler

Walmart
08.2018 - 10.2021
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
  • Implemented effective time management strategies, significantly increasing productivity within tight deadlines.

Electronics Sales Associate

Best Buy
02.2014 - 02.2017
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.

Education

High School Diploma -

Morgan Park Highschool
Chicago, IL
06.2013

Skills

  • Strong Navigation Skills
  • Team player attitude
  • HIPAA Compliance Understanding
  • Vehicle maintenance knowledge

Timeline

Medical Transportation Driver

Scr Medical Transportation
10.2023 - 06.2024

Room Attendant

Holiday Inn Express Hotel Suites
02.2023 - 09.2023

Team Member

Target
03.2022 - 01.2023

Order Filler

Walmart
08.2018 - 10.2021

Electronics Sales Associate

Best Buy
02.2014 - 02.2017

High School Diploma -

Morgan Park Highschool
Shavillyia Brown