Shavon Hawks
Gainesville,GA
Summary
Dynamic customer service professional with over 20 years of experience, including a role at Chic-Fil-A where I enhanced service quality and boosted member retention. Skilled in management and proficient as a cashier, I excel in creating positive customer experiences and driving operational efficiency.
Overview
5
5
years of professional experience
Work History
Customer Service
ALBJ
05.2020 - Current
- Lash technician
- Nail technician
Customer Service
Chic-Fil-A
07.2023 - 03.2025
- Enhanced customer service based on feedback from guests.
- Managed food resources, memorized orders, and coordinated customer
- Delivered excellent customer service, resulting in increased member retention rates.
Customer Service
Dunkin' Donuts Franchising
02.2021 - 09.2021
- Provided exceptional customer service.
- Directed cleaning, restocking, and customer service activities.
Education
High School Diploma -
Gainesville High School
Gainesville, GA2008
Skills
- Cashier experience
- Customer service 20yrs
- Management experience
Timeline
Customer Service
Chic-Fil-A
07.2023 - 03.2025
Customer Service
Dunkin' Donuts Franchising
02.2021 - 09.2021
Customer Service
ALBJ
05.2020 - Current
High School Diploma -
Gainesville High School
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