Summary
Overview
Work History
Education
Skills
References
Awards
Work Availability
Timeline
Generic

Shavon Westfield

Brooklyn,NY

Summary

Highly skilled and creative professional with over 20 years of experience in customer service, design and operations management. Proven track record in leading teams and achieving project goals on time, negotiating with vendors for best prices, and boosting customer satisfaction through innovative design solutions. Known for exceptional organizational skills and a detailed-oriented approach to design and project management.

Overview

26
26
years of professional experience

Work History

Creative Director and Manager of operations

Atelier De' Vhon Custom Design
Brooklyn, NY
06.2014 - Current
  • Constructed and styled garments by hand and by machines
  • Multitask and shift during intervals with increased demand, while completing projects within time constraints
  • Design apparel and accessories for other local designers
  • Establish and maintain relationships with external agencies, freelancers, and vendors, while sourcing and negotiating merchandise price points to capitalize on the best profit margins
  • Confer with clients to determine objectives and budget outcome
  • Developed sketches of garments and accessories, selecting fabrics, colors and trims
  • Exceeded customer satisfaction by finding creative solutions to problems

Lead District pharmacy Technician

DUANE READE PHARMACY
Brooklyn, NY
07.2002 - 01.2014
  • Trained pharmacy personnel on company programs and procedures
  • Coordinated with pharmacy professionals to conduct and supervise pharmacy inventories and audits
  • Hired, trained pharmacists and technicians and developed work schedules
  • Provided exceptional customer service, addressing patient questions and concerns, transmitted claims to insurance companies for payment reconciling issues
  • Ensured compliance with all federal, state, local laws and company HIPPA policies
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies
  • Supported pharmacy operations by answering phone calls and directing queries appropriately
  • Ordered, inspected and updated medication storage locations to monitor drug expiration dates and inventory
  • Managed filing of prescriptions, performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system
  • Received written prescription or refill requests, verifying information for completeness and accuracy

Senior Sales Assistant

Teresa McClen Atelier
Los Angeles, CA
07.2000 - 03.2002
  • Managed and created the showcase and showroom displays for special and seasonal events
  • Managed daily sales floor operations, ensuring optimal customer service and satisfaction
  • Developed and maintained relationships with key accounts and clients
  • Attended fittings and creative meetings
  • Ensure the manufacturers comply with all legal and ethical requirements
  • Collaborated closely with team members to achieve project objectives and meet deadlines

Office Assistant

Los Angeles Trade Technical College
Los Angeles, CA
09.1998 - 05.2001
  • Conducted program orientations, recruited, and trained employees, managed inbound and outbound calls, and arranged students' class schedules
  • Scheduled meetings, coordinated agendas, recorded and transcribed minutes
  • Managed office budget and operations of expenses
  • Project research
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively

Education

Bachelor of Science Degree - Business Management

Southern New Hampshire University
Manchester, NH
12.2025

Associate in arts degree - Fashion Design

Los Angeles Trade Technical College
Los Angeles, CA
05.2001

High School Diploma -

Inglewood High School
09.1998

Skills

  • Management skills
  • Leadership
  • Problem solving
  • Organization
  • Scheduling
  • Self-starter
  • Superb eye for detail
  • Communication
  • Customer satisfaction
  • Vendor negotiation
  • Deadline driven
  • Creative team collaboration
  • Assignment delegation
  • Design

References

References will be furnished upon request.

Awards

  • Design and clothing construction 3rd place winner, 10/01/99
  • Lakers Wives and EOP&S scholarships, 09/01/98

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Creative Director and Manager of operations

Atelier De' Vhon Custom Design
06.2014 - Current

Lead District pharmacy Technician

DUANE READE PHARMACY
07.2002 - 01.2014

Senior Sales Assistant

Teresa McClen Atelier
07.2000 - 03.2002

Office Assistant

Los Angeles Trade Technical College
09.1998 - 05.2001

Bachelor of Science Degree - Business Management

Southern New Hampshire University

Associate in arts degree - Fashion Design

Los Angeles Trade Technical College

High School Diploma -

Inglewood High School

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