Shavonne Fisher
GRAND RAPIDS,MI
Summary
Dynamic Deli/Bakery Manager with over 20 years of experience in food service. Expertise in task delegation, order management, and compliance has driven operational excellence and improved customer service. Ready to leverage skills to enhance team performance and product quality.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Deli/Bakery Manager
Meijer
Grand Rapids, MI
06.2004 - Current
- Oversaw daily bakery operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for new staff, enhancing team efficiency.
- Managed inventory levels and ordering processes to minimize waste and optimize product availability.
- Established quality control measures, resulting in consistent product excellence across all offerings.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
- Oversaw daily deli operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on product knowledge and customer service best practices.
- Managed inventory levels, minimizing waste through effective stock rotation strategies.
- Developed schedules to optimize labor efficiency while meeting customer demand.
- Fostered a positive team environment, encouraging collaboration and communication among staff members.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
Education
Bachelor of Science - Business Science
University of Phoenix
Tempe, AZ01-2030
Associate of Science - Veterinary Technology
Sanford Brown
Grand Rapids, MI03-2014
Skills
- Order management
- Employee scheduling
- Supply ordering
- Food management experience
- Customer service
- Task delegation
- Employee supervision
- Inventory management
- Ordering supplies
- Food safety compliance
- Staff training
- Product rotation
Certification
Serv Safe Certified
Timeline
Deli/Bakery Manager
Meijer
06.2004 - Current
Bachelor of Science - Business Science
University of Phoenix
Associate of Science - Veterinary Technology
Sanford Brown