Shavonne Smith
Estill,SC
Summary
Alert Correctional Officer Sergeant with hands-on experience handling issues related to maintaining the peace in Level 2 security prisons. Trained in defensive tactics and firearms. Sound knowledge of visitation guidelines and seize and search protocols. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Gate Greeter/Security Dispatcher
Hilton Head Plantation
Hilton Head Island, SC
01.2023 - Current
- Issued parking permits and collected fees when applicable.
- Trained newly hired security personnel on company policies and procedures.
- Maintained logs of all events occurring onsite, including any disturbances or criminal activity.
- Notified appropriate authorities in cases where law enforcement is required due to criminal activity or potential danger posed by an individual on site.
- Maintained records of all persons entering and exiting the facility in order to track visitor traffic and verify employee attendance.
- Filled out incident reports detailing any security violations that occurred while on duty.
- Displayed professional conduct at all times while interacting with guests and staff members alike.
- Checked identification of visitors and employees entering the premises to ensure only authorized personnel are granted access.
- Communicated effectively with supervisors regarding daily activities.
- Answered telephone calls and responded appropriately to caller's requests or complaints.
- Maintained clean and organized gate area.
- Reviewed IDs and building credentials for workers and visitors.
- Used radio, phone or computer to direct crews and other field units to appropriate sites.
Correctional Officer Sergeant
South Carolina Department Of Corrections
Ridgeland
04.2019 - 05.2022
- Completed daily work report sheets and delegated tasks to employees
- Handled inmate counts and searches for missing inmates
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit
- Verified all prison visitors carried proper identification and had no contraband before entering institution
- Carried out day-day-day duties accurately and efficiently
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Used critical thinking to break down problems, evaluate solutions and make decisions.
General Manager
Enmarket
Hardeeville
03.2016 - 02.2019
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Developed and maintained relationships with customers and suppliers through account development
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
- Implemented operational strategies and effectively built customer and employee loyalty
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
Education
High School Diploma -
Estill High School
05.2007
Skills
- Corrective Actions Equipment Inspection
- Perimeter Monitoring Effective Writing
- Reading Comprehension Basic First Aid
- Defensive Techniques Active Listening
- Emergency Situation Response Daily Logs
- Computer Skills
- Law Enforcement
- Store Management Experience
- Initiative and Self-Motivation
Certification
First Aid Certification
Timeline
Gate Greeter/Security Dispatcher
Hilton Head Plantation
01.2023 - Current
Correctional Officer Sergeant
South Carolina Department Of Corrections
04.2019 - 05.2022
General Manager
Enmarket
03.2016 - 02.2019
High School Diploma -
Estill High School
First Aid Certification
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