Shavonne Stevens
La Plata,United States
Summary
Understanding, Compassionate and Reliable employee who dedicated 25 + years of experience and doing what became to love. Dedicated professional with history of meeting goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and Passionate about this field and the individuals cared for. Reputation for being direct yet caring and nurturing as well as ability to problem solve.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Residential Counselor/Mental Health
City Of Alexandria Va.
Alexandria, VA
06.2004 - Current
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Engaged CPI intervention techniques to deescalate aggressive and hostile behavior of residents.
- Utilized Credible to fill out and maintain federal and state-mandated forms, client diagnostic records, incident reports and progress notes.
- Promoted positive relations between residents and staff.
- Solved grievances and complaints by collaborating with residents.
- Provided swift and knowledgeable emergency support in line with crisis protocols.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Supported personal needs of residents dealing with diverse conditions.
- Cared for residents by assisting and supporting in activities for daily living and personal hygiene.
- Collaborated with service providers to facilitate care coordination and information sharing.
Residential Counselor/ Intellectual Disabilities
City Of Alexandria, VA
Alexandria, VA
03.2001 - 04.2004
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services and providing emotional support.
- Cared for residents by assisting in changing bed linens, washing laundry, cleaning and personal hygiene.
- Engaged SCIP and CPI intervention techniques to deescalate aggressive and hostile behavior of residents.
- Supported personal needs of residents dealing with diverse conditions.
Education
GED -
New York Higher Education
Brooklyn, NY1995
Skills
- Staff Communication
- Medication Management/Monitoring
- Documentation/Progress Notes
- Living Skill Building,
- Encouraging Development of Skills and Confidence
- Identify and Responds to Personal Emergencies and Crisis Situations
- Resident Support
- Administrative Duties
- Transportation
- Reports Facility Maintenance Issues
Certification
- Licensed QMHP
- Certified In;
- CRP/First Aide
- OSHA
- Human Rights
- Nonviolent Crisis Intervention
- Confidentiality/HIPPA
- Person Centered Practice and Recovery
- Defensive Driving
Timeline
Residential Counselor/Mental Health
City Of Alexandria Va.
06.2004 - Current
Residential Counselor/ Intellectual Disabilities
City Of Alexandria, VA
03.2001 - 04.2004
GED -
New York Higher Education
- Licensed QMHP
- Certified In;
- CRP/First Aide
- OSHA
- Human Rights
- Nonviolent Crisis Intervention
- Confidentiality/HIPPA
- Person Centered Practice and Recovery
- Defensive Driving
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