Shawanda Clarke-Okoro
Brooklyn
Summary
Dynamic Case Manager with proven expertise at Cherokee Federal, adept in client assessment and advocacy. Successfully navigated complex immigration processes, ensuring timely and accurate documentation. Recognized for creating tailored housing plans that significantly improved client outcomes. Strong communicator and team player, committed to empowering clients through informed decision-making.
Overview
4
4
years of professional experience
Work History
Case Manager
Cherokee Federal
Queens
09.2024 - Current
- Offer information and advice on immigration laws, processes, and procedures, helping clients understand their options and rights.
- Evaluate the client's immigration status, needs, and goals to determine the best course of action.
- Track the progress of each case, ensuring that deadlines are met and necessary actions are taken.
- Assist clients in preparing and completing immigration applications, petitions, and other required documents.
- Ensure that applications and documents are submitted accurately and on time to the appropriate immigration authorities.
- Create individualized housing plans that address clients' specific needs, including finding affordable housing and managing any related issues.
Case Manager
Medrite NYC H+H
New York
07.2021 - 06.2024
- Offer information and advice on immigration laws, processes, and procedures, helping clients understand their options and rights.
- Evaluate the client's immigration status, needs, and goals to determine the best course of action.
- Track the progress of each case, ensuring that deadlines are met and necessary actions are taken.
- Assist clients in preparing and completing immigration applications, petitions, and other required documents.
- Ensure that applications and documents are submitted accurately and on time to the appropriate immigration authorities.
- Create individualized housing plans that address clients' specific needs, including finding affordable housing and managing any related issues.
Education
Bachelor of Social Work - BSW
City College Of New York
New York, NYSkills
- Client Assessment
- Case Management
- Documentation
- Advocacy
- Crisis Intervention
- Regulatory Knowledge
- Communication
- Teamwork
References
Available upon request.
Timeline
Case Manager
Cherokee Federal
09.2024 - Current
Case Manager
Medrite NYC H+H
07.2021 - 06.2024
Bachelor of Social Work - BSW
City College Of New York
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