Shawanna Ramsey
Fort Lauderdale,FL
Summary
Forward-thinking professional bringing more than 10 years of experience working for fast-paced physician practices. Exceptional success driving financial improvements and revenue increases for large specialty practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Practice Manager
Gastro Health
09.2021 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all office supplies and kept check on inventory levels.
- Provided supervision and management to team of support personnel.
- Boosted staff morale by offering constructive feedback and specific direction.
- Addressed and remedied all patient or team member issues.
Medical Billing and Coding Instructor
Florida Career College
01.2021 - 10.2023
- Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
- Developed software content, study aids and handouts for industry professionals.
- Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
- Established goals for courses with organized outlines and detailed lessons.
- Supervised and monitored students' use of tools and equipment.
Medical Assistant/Billing Manager
BOCA RATON NEUROLOGIC ASSOCIATES
04.2017 - 09.2023
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Worked with customers to develop payment plans and bring accounts current.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
Education
Associate of Science - Nursing Science
Broward College
Fort Lauderdale, FL03.2019
Associate of Science - MEDICAL ASSISTANT
MEDVANCE INSTITUTE
Plantation, FL04.2006
Skills
- Workflow Management
- Resource Utilization
- Continuous Improvement
- Records Management
Certification
- CMC - Certified Medical Coder
Timeline
Practice Manager
Gastro Health
09.2021 - Current
Medical Billing and Coding Instructor
Florida Career College
01.2021 - 10.2023
Medical Assistant/Billing Manager
BOCA RATON NEUROLOGIC ASSOCIATES
04.2017 - 09.2023
Associate of Science - Nursing Science
Broward College
Associate of Science - MEDICAL ASSISTANT
MEDVANCE INSTITUTE
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